Grand River, IA-2019 SCC

General Information

Additional Listings For each customer, a single line insertion in the alphabetical list is made without charge. Customers may arrange for additional listings. Rates for additional listings may be obtained from the business office. Directory Errors And Omissions Claims for damages due to errors or omissions in directory listings will be limited to prorated charges for the directory listing that is affected. Listings Not Appearing In The Directory Between directory issues, many phone numbers do not appear in the current issue of the directory due to changes and new installations. Patrons may obtain these phone numbers from “Directory Assistance” by dialing 4-1-1. Use Of Residential Phones For Business Purposes Residential phones are installed with the understanding that they will be used for domestic purposes. A residential phone will be changed to business service if used primarily or substantially for business purposes or if the residential phone number is advertised in connection with the sale of products or services. You May Be Eligible For Assistance with Your Phone Bill LIFELINE is a federal government program that enables low- income applicants to receive a discount for telecommunications service. Applicants meeting certain eligibility criteria are able to receive a monthly federal discount of $9.25 (for Voice or Broadband Internet). Toll blocking is available at no charge to all eligible Lifeline applicants.

If you feel you qualify for LIFELINE , call 777 and ask your SCC Networks ® Customer Service Representative to explain the application process. Telecommunications Access Program Are you, or someone you know, frustrated trying to use the telephone? Is it difficult to hear or understand the conversation? Do others have a hard time hearing you, or ask you to repeat yourself often? Is it challenging to dial a phone with small buttons or hard-to-read displays? Perhaps you don’t always hear the telephone ring or can’t get to the telephone in time before the caller hangs up. The Telecommunications Access Program (TAP) can provide you with a telephone specifically designed to help you with any of these difficulties. TAP provides specialized telephones FREE to those that qualify. Missouri residents with existing wireline (house) telephone service and income below $60,000 per year (for a household of 2; add $5000 per dependent) will qualify if certified as having a disability that interferes with hearing, seeing, speech, mobility or cognition. TAP provides equipment only; the consumer is responsible for the telephone service. Call 800-655-6700 or visit www.at.mo.gov to learn more about this free program to benefit Missouri residents. Residents of other states, visit www.tedpa.org to see if a program is in your state. Access Line Charges Listed below are the prevailing monthly access line charges. These rates do not include the Federal subscriber line charge nor applicable taxes. Rate Town Residence Business Corydon $23.50 $28.15 Lorimor $23.50 $28.15 Murray $23.50 $28.15 The above rates were correct as of the date this directory was printed. Current rates and charges are always available from your business office and at www.grm.net/phone .

Only one Lifeline service is available per household.

To be eligible for LIFELINE , an applicant must participate in one of the following:

1. Medicaid 2. Supplemental Nutrition Assistance (Food Stamps) 3. Supplemental Security Income (SSI) 4. Veterans Pensions or Survivors Benefit Programs 5. Federal Public Housing Assistance (FPHA) 6. Income at or below 135% of the Federal Poverty Level

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