Grand River, IA-2019 SCC

General Information

Statement of Nondiscrimination (cont’d) color, origen nacional, religión, género, identidad de género (incluidas las expresiones de género), orientación sexual, discapacidad, edad, estado civil, estado familiar/parental, ingresos derivados de un programa de asistencia pública, creencias políticas, o reprimendas o represalias por actividades previas sobre derechos civiles, en cualquier programa o actividad llevados a cabo o financiados por el USDA (no todas las bases se aplican a todos los programas). Las fechas límite para la presentación de remedios y denuncias varían según el programa o el incidente. Las personas con discapacidades que requieran medios alternativos de comunicación para obtener información sobre el programa (por ej., Braille, letra grande, cinta de audio, lenguaje americano de señas, etc.) deberán comunicarse con la Agencia responsable o con el Centro TARGET del USDA al ( 202) 720-2600 (voz y TTY) o comunicarse con el USDA a través del Servicio Federal de Transmisiones al (800) 877-8339 . Asimismo, se puede disponer de información del programa en otros idiomas además de inglés. Para presentar una denuncia por discrimi- nación en el programa del USDA, AD-3027, que se encuentra en línea en http://www.ascr.usda.gov/complaint_filing_cust.html , o en cualquier oficina del USDA, o escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncias, llame al (866) 632-9992 . Envíe su formulario completado o su carta al USDA por los siguientes medios: (1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights (202) 690-7442 ; o (3) correo electrónico: program.intake@usda.gov. SCC Networks ® es un proveedor y empleador que ofrece iguladad de oportunidades. How Can I File A Dispute/Complaint? If you have a dispute/complaint with SCC Networks ® , it may be resolved by contacting the District Manager at 600 NW Church, Leon, Iowa, 50144, 641-446-4222. If SCC Networks ® does not resolve your complaint, the service may be subject to state regulations. You may contact the Utilities Division, Department of Commerce, 1375 E Court Ave, Des Moines, Iowa, 50319, 515-725-7300 or 877-565-4450 (Toll-Free). YOUR LOCAL business office Call your local business office from home by dialing 777 or: Leon 600 NW Church St., PO Box 240, Leon, IA 50144 1-800-782-7932 Relay Service for hearing and speech impaired customers can be reached by dialing 7-1-1, and a Communications Agent will assist you in reaching our office. 1400 Independence Avenue, SW Washington, D.C. 20250-9410 (2) fax:

Abbreviated Dialing Codes Abbreviated dialing codes were established by the Federal Communications Commission (FCC) for communities to use to provide access to special services. The FCC intended the abbreviated dialing codes to be easy-to-remember and universally recognizable numbers that would enable a critical connection between individuals and families in need and the appropriate community-based organizations and government agencies. 2-1-1 : Community Services, United Way 3-1-1 : Municipal Government Services, Non-Emergency 4-1-1 : Directory Assistance (fees may be charged) 7-1-1 : TDD Relay Services 7-7-7 : Telephone Company Customer Service 8-1-1 : Underground Public Utility Location Request Service 9-1-1 : Emergency Medical, Police or Fire Service All abbreviated dialing codes may not be available in your community. Warning - Buried Cable Cable and lines that provide your home service are buried. It will be to your interest to give us several days advance notice before you start trenching or digging. Damage to cables and lines impairs your service and the cost of repairs is expensive. Before digging or trenching, contact one of the following: 900/976 Call Blocking Dialing 900 and 976 prefix numbers allows you to reach a variety of “pay-per-call” sources. All phones are capable of completing a call to any 900 or 976 prefix numbers unless call blocking is requested. If you so desire, SCC Networks ® will block call attempts to these prefixes from your phone. If you have any question about this offering, please call your local business office. Phone Directories Numbers are frequently changed, so the use of obsolete directories results in calling wrong numbers. Please transfer all special information to your new directory and destroy the old directory. If you do not receive the new directory, or if additional copies are needed, call, stop by or write the business office. An electronic version of this directory is available at www.grm.net/phone . 1-800-292-8989 Iowa One Call or dial 811 1-800-344-7483 MO One Call or dial 811

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