Grand River, IA-2017-Version B SCC

General Information

Phone Directories Numbers are frequently changed, so the use of obsolete directories results in calling wrong numbers. Please transfer all special information to your new directory and destroy the old directory. If you do not receive the new directory, or if additional copies are needed, call, stop by or write the business office. An electronic version of this directory is available at www.grm.net/phone . Additional Listings For each customer, a single line insertion in the alphabetical list is made without charge. Customers may arrange for additional listings. Rates for additional listings may be obtained from the business office. Directory Errors And Omissions Claims for damages due to errors or omissions in directory listings will be limited to prorated charges for the directory listing that is affected. Listings Not Appearing In The Directory Between directory issues, many phone numbers do not appear in the current issue of the directory due to changes and new installations. Patrons may obtain these phone numbers from “Directory Assistance” by dialing 4-1-1. Use Of Residential Phones For Business Purposes Residential phones are installed with the understanding that they will be used for domestic purposes. A residential phone will be changed to business service if used primarily or substantially for business purposes or if the residential phone number is advertised in connection with the sale of products or services.

Access Line Charges Listed below are the prevailing monthly access line charges. These rates do not include the Federal subscriber line charge nor applicable taxes. Rate Town Residence Business Corydon $20.50 $28.15 Lorimor $20.50 $28.15 Murray $20.50 $28.15 The above rates were correct as of the date this directory was printed. Current rates and charges are always available from your business office and at www.grm.net/phone .

You May Be Eligible For Assistance with Your Phone Bill

LIFELINE is a federal government program that enables low- income applicants to receive a discount for telecommunications service. Applicants meeting certain eligibility criteria are able to receive a monthly federal discount of $9.25 (for Voice or Broadband Internet). Toll blocking is available at no charge to all eligible Lifeline applicants.

Only one Lifeline service is available per household.

To be eligible for LIFELINE , an applicant must participate in one of the following:

1. Medicaid (e.g. Title XIX/Medical, state supplemental assistance) 2. Supplemental Nutrition Assistance Program (Food Stamps) 3. Supplemental Security Income (SSI) 4. Federal Public Housing Assistance 5. Veterans and Survivors Pension Benefit 6. Have an income level at or below 135% of the Federal Poverty Guidelines If you feel you qualify for LIFELINE , call 777 and ask your SCC Networks ® Customer Service Representative to explain the application process.

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