Grand River, IA-2017-Version A GRM

How To Reach GRM Networks ® & Table Of Contents

How To Reach GRM Networks ®

Repair Services (8am to 5pm Monday through Friday except holidays) Dial 333 (from within our serving area) Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-721-2577 After Hours Trouble Reporting . . . . . . . . . . . . 1-800-721-2577 Buried Cable Locations Missouri One Call . . . . . . . . . . dial 811 or 1-800-344-7483 Iowa One Call . . . . . . . . . . . . . dial 811 or 1-800-292-8989

Business Office Locations You may apply for phone and Internet service, purchase a phone, pay your bill and perform other related services at our offices located at:

600 NW Church St., PO Box 240, Leon, IA 50144 Dial 777 (from within our serving area)

Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641-446-4222 Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-551-1940 1001 Kentucky St., PO Box 167, Princeton, MO 64673 Dial 777 (from within our serving area) Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-748-4235 Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-451-2301

Directory Assistance Information Dial 411.

3406 Miller St., PO Box 408, Bethany, MO 64424 Dial 777 (from within our serving area)

Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-425-2227 Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-551-1930

Table Of Contents

3 Ways to Save & GRM Networks ® Gives Back. . . . . . . Page 1 Access Line Charges. . . . . . . . . . . . . . Page 11 Area Codes . . . . . . . . . . . . . . . . . . Pages 29-30 Billing Information . . . . . . . . . . . . . . . . Page 12 Buried Cable Location Number . . .Pages 6,10 Business Office Locations . . . . . . . . . . Page 6 Calendars (2017-2018) . . . . . . . . . . . . . Page 32 Crisis Listings . . . . . . . . . . . See White Pages Emergency Numbers, Pages 2-5 Customer Information . . . . . . . . . Pages 13-14 Customer Rights and Responsibilities .Page 9 Directory Assistance . . . . . . . . . . . . . . . Page 6

Emergency Numbers. . . . . . . . . . . . Pages 2-5 Enhanced Features . . . . . . . . . . . Pages 18-27 General Information. . . . . . . .Pages 7-8, 10-11 Installation Charges. . . . . . . . . . . . . . . Page 13 Internet . . . . . . . . . . . . . . . . . . . . . Pages 16-17 1 + Distance Dialing. . . . . . . . . . . . . . . Page 29 0 + Distance Dialing. . . . . . . . . . . . . . . Page 29 International Dialing . . . . . . . . . . . . . . Page 29 Local Calling Area . . . . . . . . . . . . . . . . . Page 8 Relay Service . . . . . . . . . . . . . . . . Pages 13-14 Repair Service . . . . . . . . . . . . . . . . . . . Page 15 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . Page 28 Zip Codes . . . . . . . . . . . . . . . . . . . . . . . Page 31

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