Grand River, IA-2016 SCC

General Information

Phone Directories Numbers are frequently changed, so the use of obsolete directories results in calling wrong numbers. Please transfer all special information to your new directory and destroy the old directory. If you do not receive the new directory, or if additional copies are needed, call, stop by or write the business office. An electronic version of this directory is available at www.grm.net/phone . Additional Listings For each customer, a single line insertion in the alphabetical list is made without charge. Customers may arrange for additional listings. Rates for additional listings may be obtained from the business office. Directory Errors And Omissions Claims for damages due to errors or omissions in directory listings will be limited to prorated charges for the directory listing that is affected. Listings Not Appearing In The Directory Between directory issues, many phone numbers do not appear in the current issue of the directory due to changes and new installations. Patrons may obtain these phone numbers from “Directory Assistance” by dialing 4-1-1. Use Of Residential Phones For Business Purposes Residential phones are installed with the understanding that they will be used for domestic purposes. A residential phone will be changed to business service if used primarily or substantially for business purposes or if the residential phone number is advertised in connection with the sale of products or services.

Access Line Charges Listed below are the prevailing monthly access line charges. These rates do not include the Federal subscriber line charge nor applicable taxes. Rate Town Residence Business Corydon $18.00 $28.15 Lorimor $18.00 $28.15 Murray $18.00 $28.15 The above rates were correct as of the date this directory was printed. Current rates and charges are always available from your business office and at www.grm.net/phone .

You May Be Eligible For Assistance with Your Phone Bill

The LIFELINE PROGRAM is a federal plan which assists qualified low-income applicants with reductions in their monthly local exchange service rate. The applicant applies for a single phone line at the applicant’s primary place of residence. Qualified applicants shall have their monthly local exchange service rate reduced by $9.25.

To be eligible for LIFELINE , an applicant must participate in one of the following:

1. Medicaid (e.g. Title XIX/Medical, state supplemental assistance) 2. Food Stamps 3. Supplemental Security Income (SSI) 4. Federal Public Housing Assistance 5. Low-Income Home Energy Assistance Program (LIHEAP) 6. Temporary Assistance to Needy Families (TANF) 7. National School Free Lunch Program (NSL) 8. The household income is at or below 135 percent of the Federal Poverty Guidelines. If you feel you qualify for LIFELINE , call 777 and ask your SCC Networks ® Customer Service Representative to explain the application process.

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