Grand River, IA-2015 SCC

Table Of Contents

How To Reach SCC Networks

Repair Services (8am to 5pm Monday through Friday except holidays) Dial 333 (from within our serving area) Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-748-5050 Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-451-2350 After Hours Trouble Reporting . . . . . . . . . . . . . . . . 660-748-5060 Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-451-2360 Buried Cable Locations Missouri One Call . . . . . . . . . . . . dial 811 or 1-800-344-7483 Iowa One Call . . . . . . . . . . . . . . . dial 811 or 1-800-292-8989

Business Office Location You may apply for phone and Internet service, purchase a phone, pay your bill and perform other related services at our office located at:

600 NW Church St., PO Box 240, Leon, IA 50144 Dial 777 (from within our serving area)

Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446-4222 Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-782-7932 Directory Assistance Information Dial 1 - area code - 555-1212 (800) numbers dial 1-800-555-1212 or dial 411

Table Of Contents

3 Ways to Save . . . . . . . . . . . . . . . . . . . . .Page 1 Access Line Charges . . . . . . . . . . . . . . .Page 11 Area Codes . . . . . . . . . . . . . . . . . . . .Pages 29-30 Billing Information . . . . . . . . . . . . . . . . . .Page 12 Buried Cable Location Number . . . Pages 6, 10 Business Office Location . . . . . . . . . . . . .Page 6 Calendars (2015-2016) . . . . . . . . . . . . . .Page 32 Crisis Listings . . . . . . . . . . . . .See White Pages Emergency Numbers, Pages 2-5 Customer Information . . . . . . . . . . .Pages 13-14 Customer Rights and Responsibilities . .Page 9 Directory Assistance . . . . . . . . . . . . . . . . .Page 6

Emergency Numbers . . . . . . . . . . . . .Pages 2-5 Enhanced Features . . . . . . . . . . . . .Pages 18-27 General Information . . . . . . . .Pages 7-8, 10-11 Installation Charges . . . . . . . . . . . . . . . .Page 12 Internet . . . . . . . . . . . . . . . . . . . . . . .Pages 16-17 1 + Distance Dialing . . . . . . . . . . . . . . . .Page 29 0 + Distance Dialing . . . . . . . . . . . . . . . .Page 29 International Dialing . . . . . . . . . . . . . . . .Page 29 Local Calling Area . . . . . . . . . . . . . . . . . . .Page 8 Relay Service . . . . . . . . . . . . . . . . . .Pages 13-14 Repair Service . . . . . . . . . . . . . . . . . . . . .Page 15 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . .Page 28 Zip Codes . . . . . . . . . . . . . . . . . . . . . . . . .Page 31

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