Foresthill2024

TELEPHONE SERVICE INFORMATION

Basic Service for Sebastian Telephone Exchange If you would like additional information about any of the services listed here or have questions about current rates and charges, please call us at 530-367-2222 or 866-367-8704 (open Monday - Friday from 8:30 a.m. to 5 p.m.). Basic Flat Rate Service* Monthly Rate Non-Recurring Charges Single One-Party Residential Service $26.75 $30.00 Single One-Party Business Service $37.80 $30.00 Single One-Party Universal LifeLine Telephone Service Please contact Customer Service $7.00 530-367-2222 for current Lifeline rates *Rates are in addition to the FCC end user charge per month; $6.50 for single-line residential or business and $9.20 for multi-line businesses plus applicable taxes and surcharges. Effective July 1, 2020, an FCC Access Recovery Charge (ARC) of $3.00 for single-line and multi-line businesses plus applicable taxes and surcharges is applied. The above rates include the following:

• Unlimited local calling (in the Sebastian exchange); • Call Waiting, Call Forwarding (Busy and Delayed) and Economy Voice Mailbox services; • Access to Operator services, directory assistance, and inter-exchange service providers (also known as long distance service providers); • Voice grade access to the public switched network; • Free access to emergency 9-1-1 and 800 or 800-like toll free services; • One free directory listing; • Access to telephone relay service; • Free access to the business office; and • Free access to the California Relay Service by dialing 711.

For Universal LifeLine Telephone Service (ULTS), customers must meet eligibility rules established by the Federal Communications Commission and the California Public Utilities Commission. ULTS customers can have free toll restriction and may not pay the FCC end user charge. A maximum of (2) ULTS access lines are available for qualifying households when the household meets eligibility rules pertaining to the need for a TTY device.

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