PeoplesTelephone

CALLING SERVICES USER GUIDE

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Selective Blocking - Per Call (Per Call Blocking)

Areas that have Caller ID also provide you the capability of preventing your tele phone number from being displayed on Caller ID equipment.

Check for availability in your area. Voice Mail Voice Mail Service allows you to receive calls while you are away from home or on the phone. Notes About the Service: • This service is used in conjunction with Call Forward-Busy or Call Forward-No Answer • The voice mail system will answer automatically when it encounters your busy number or a fixed number of rings on your telephone line, according to the Call Forward service you have ordered • The voice mailbox number where your calls will be forwarded is fixed by Peoples Telephone. If you already subscribe to Call Forward-Busy or Call Forward-No Answer, a service order request to Peoples Telephone is required to change the forwarding number to a voice mailbox number or back to a traditional phone number. Notes About the Service: • You may use Three-Way Calling to add another person, no matter who placed the first call. However, if YOU hang up the other two people will disconnect • When the Three-Way Call includes long-distance, you pay only for the call(s) you make • Call Waiting does not work during a Three-Way Call To Setup Voice Mail: 1. To access your voice mail dial 903-878-3001. 2. You will be asked to enter a new pass code. Enter a 4 digit pass code of your choice, followed by the # sign. 3. Re-enter your pass code, followed by the # sign. 4. Press 9 to setup your voice mail box. 5. Press 1 for greeting options. 6. Press 2 to record your greeting. 7. Please record your greeting after the tone and then press the # key. 8. Your voice mail setup is complete. 3. Dial the number of the third person. When he/she answers only the two of you are connected and you may talk privately before bringing the person on hold back into the conversation. If you receive no answer or a busy signal, press and release the hookswitch twice to return to the person who is on hold. 4. To bring the person on hold back into the conversation and complete the three-way call, press the hookswitch for one second and all three of you will be connected. 5. To disconnect, have either person hang up and you can continue a two-way call.

To Block the Display of Your Number: 1. Lift the handset and listen for dial tone. 2. Press 3. Listen for the confirmation tone, followed by dial tone. 4. Place the call and your number will NOT be displayed, one call at a time Notes About the Service: Selective Blocking-Per Call prevents your number from being displayed, one call at a time.

Complete Blocking - Per Line (Per Line Blocking) Complete Blocking-Per Line automatically prevents your number from being displayed on every call you make. You can allow your number to be displayed when you want to, one call at a time. Areas that have Caller ID may also pro vide you the capability of preventing your telephone number from being dis played on Caller ID equipment. To Display Your Number: 1. Lift the handset and listen for dial tone. 2. Press 3. Listen for the confirmation tone, followed by dial tone. 4. Place the call and your number will be displayed, one call at a time. Avoid unwanted calls from speci ¿ c numbers with Selective Call Rejection. Program your phone to reject calls from any number you place in the rejection list. When your service is turned “on” any callers on this list will hear a fast ring/busy. All other calls will ring through as usual. To Activate Selective Call Rejection: 1. Lift the handset and listen for the dial tone. 2. Press *60 3. Listen for an announcement telling you whether the feature is currently ON or OFF. 4. Follow the voice instructions to add, remove or listen to the list of numbers that are blocked. 5. Maximum of twelve (12) numbers can be blocked. Notes About the Service: • If you receive a message stating the number cannot be added, it can be added manually by the of ¿ ce. • The customer must have touch tone. • If a number is blocked but the caller spoofs, or uses a different number display, each number will need to be added to the rejection list. Selective Call Rejection

Three-Way Calling

Three-Way Calling lets three people at different phone numbers talk together at the same time, no matter who placed the call.

To Add a Third Person to Your Call:

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1. Press and release the hookswitch to put the personn with whom you are talking on hold. 2. Listen for three tones followed by dial tone.