PeoplesTelephone

CALLING SERVICES USER GUIDE

All Services Not Available In All Areas Before You Begin

72# Call Forwarding - All Call Forwarding allows you to forward ALL your incoming calls to another phone number. To Forward Your Calls: 1. Lift the handset and listen for dial tone. 2.Press 3. When you hear a second dial tone, dial the number to which you want to forward your calls. 4. If the "forwarded to" person answers, Call Forwarding is ON. (In some areas, you will receive a dial tone indicating that you have turned Call Forwarding ON. The number you are forwarding your calls to does not ring or give a busy indi cator.) 5. If you receive a busy signal or no answer, hang up and repeat the procedure. You will hear two short tones to verify that you have turned Call Forwarding ON.

Here are a few tips to assist you in using this guide: • The touch call pad is the numbered push button pad you use to dial tele phone numbers • When using some of your calling services, you will be instructed to press either the * key or the # key. These keys are located to the left and to the right of the 0 on a touch call telephone pad:

Dial 11 instead of pressing *

Wait four seconds instead of pressing #

Examples: When the instructions read: "press *70", dial 1170 When the instructions read: "press 70#", press 70 and wait 4 seconds • The hookswitch is the button that disconnects your call when you hang up the telephone. When the instructions read, "press and release the hook switch," hold the hookswitch down for only one second - about the time it takes to say "one thousand and one." • If you phone has a "flash" button, you can use it instead of the hookswitch • If your telephone has a pulse/tone switch, place the switch on tone if you subscribe to touch tone, or on pulse if you have rotary dial service. If you are not sure if you have touch tone, call a Peoples Telephone customer service representative by dialing 611 from any "Peoples" telephone. - For local numbers, dial 1 + 411 - For long distance directory assistance dial 1 + area code + 555-1212 - For 800 directory assistance dial 1 + 800 + 555-1212 You will be charged for directory assistance calls. The charges vary; please contact your long distance provider for their rates. To obtain a location’s area code dial the Directory Assistance Operator at 1 + 411. - From a push-button phone, dial 011 + country code + city code + phone number. Wait for tone, immediately enter your calling card number or give it to the operator if making a calling card call. - From rotary phone, dial “0” or “00”, tell the operator you want to place an international or overseas call. Give the operator the number you are calling + your calling card number, if necessary. International/Overseas Directory Assistance

NOTE: In some areas, to turn Call Forwarding ON, press

ToTurn Forwarding OFF: 1. Press 2. Two short tones indicate that you have turned Call Fowarding OFF.

NOTE: In some areas, to turn Call Forwarding OFF, press

Notes About the Service: • You can still make calls when Call Forwarding is ON • In most areas a brief tone followed by dial tone indicates Call Forwarding is ON. You will hear this tone until you turn Call Forwarding OFF • To confirm whether or not Call Forwarding is ON follow this step: Press

You will hear a rapid busy tone if Call Forwarding

is ON You will hear a normal dial tone if Call Forwarding is OFF

• You cannot answer calls when Call Forwarding is ON. You will hear one short ring each time a call forwards to remind you that Call Forwarding is ON • If you forward your calls to a long-distance number, you will incur the long-distance charge Call Forwarding - Busy and/or No Answer Call Forwarding -Busy and/or No Answer allows you to forward incoming calls to a fixed number of your choice. Calls will forward when you are on the phone or choose not to answer.

*77 Anonymous Call Block

Allows you to block calls from anyone who uses Complete Blocking - Per Line or Selective Blocking - Per Call. The blocked calls will be routed to a message that instructs them to hang up, remove their blocking and call again. To Turn ON: 1. Lift the handset and listen for dial tone.

ToTurn Call Forwarding-Busy ON: 1. Lift the handset and listen for dial tone. 2. Press 3. You will hear two brief tones to confirm your selection is ON. or

2. Press 3. A recording or confirmation tone will tell you that your Anonymous Call

Block is ON. To Turn OFF:

1 .Lift the handset and listen for dial tone. 2Press 3. A recording or confirmation tone will tell you that your Anonymous Call Block is OFF.

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