Ellington2021

Customer Service

Customer Service Calls To Reach Our Business Office

If you have a TTY and need to talk to someone who does not have one, or if you do not have a TTY and need to talk to someone who does, please call these numbers for assistance in relaying a message: TT/TTY . . . . . . . . . . . . . 711 or 1-800-735-2966 Voice. . . . . . . . . . . . . . . 711 or 1-866-735-2460 Customer Service Hotline (TT/TTY & Voice) . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-676-3777 When using Relay Missouri from a pay phone, local calls will be free of charge. Calling cards may be used for toll and long-distance calls – the call will cost no more than if you used coins. Collect calls may be placed by providing the Communications Assistant with your name and the telephone number you wish to call. Customers with Disabilities Ellington Telephone Company works with its customers who are hearing, vision, or speech- impaired, or have mobility or cognitive impair- ments, or other disabilities, to ensure that their individual telecommunications needs are met. We will identify what special needs an individ- ual customer has so that we can help design a telecommunications solution for that person. Software and telecommunications devices are available for individuals with disabilities. Contact our business office for details.

For All Exchanges . . . . . . . . . . . . . . 663-2000 If you have a question regarding your monthly statement, long distance calls, directory listings and service and/or equipment, please contact your Business Office at the above number. Business Office Hours 8:30 am to 4:30 PM Monday thru Friday Closed Saturdays, Sundays & Holidays Repair Service For All Exchanges . . . . . . . . . . . . . . . 663-2522 Cable Locating Please call 48 hours before you dig to receive information on buried cable. Ellington Telephone Business Office . . 663-2000 Missouri One Call . . . . . 811 or 1-800-344-7483 Directory Assistance (Charges May Apply) For Local & National Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial 411 For Toll Free Numbers . . . . . . . . . . . . . . . . . . Dial 1 + 800 + 555-1212 Telecommunications Relay Services Relay Missouri TTY Service For Communications Between TTY Users and Hearing Persons . . . . . . . . . . . Simply Dial 711

Your Local Calling Area Two-Way Extended Area Service is Provided

Between the Exchanges Shown Below. Clearwater Lake = 461 Ellington = 663 Garwood = 945 Redford = 558 Sweetwater = 924 To call between exchanges shown above, dial the directory number. There is no charge for these calls.

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