Dorris, CA 2017 Telephone Directory

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EMERGENCY CALLS ONLY

Fire and Rescue

9-1-1

Police Sheriff Highway Patrol

Ambulance

“Emergency” means a situation in which property or human life is in jeopardy and the prompt summoning of aid is essential.

For other than emergencies, refer to the Fire Department, Police Department and Sheriff’s Office in the alphabetical section of this directory.

Write in your Fire Number Write in your Police Number Write in your Doctor’s Number

Notice! Dialing 9-1-1 and Your Privacy

When reporting an emergency by dialing 9-1-1, your number (including non-published number) and address may be automatically displayed on a viewing screen. This information enables the emergency agency to quickly locate you if the call is interrupted. If you do not wish to have your telephone number and address displayed, use the appropriate 7- digit emergency number listed in the White Pages.

Poison Control Center

California Poison Control System . . . . . . . . . . . . . . 1-800-222-1222 TDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-972-3323

La formá más rapidá de obtener ayuda en una emergencia es marcar uno mismo el numero. Si es necessario, la Operadora puede ayudarle. Si la Operadora no habla español, por favor mantega la communicacion y la Sección de Ayuda de Emergencia en idioma Español traducirá su solicitud de emergencia. Luego la Operadora le conseguirá su conexion. ESTE ES UN SERVICIO DE EMERGENCIA

Emergencia

LOS RESIDENTES DE CALIFORNIA NADA MÁS

Cover Photograph by Ed Ormsbee.

Making an Emergency Call

Dial 911 • Be clear as to what kind of assistance is needed: fire, police, medical. • Stay on the phone and answer all questions. • Give the specific location where help is needed (know the nearest intersection, for example). • Stay calm, and speak clearly. Remember to wait for help to arrive so you can direct it to the emergency. Follow the directions of the call taker. If you know basic first aid and CPR, you can help people by providing emergency assistance until professional help arrives.

9-1-1 calls are answered by trained public safety dispatchers whose priority is the handling of emergency situations. Please take the time to look up a non-emergency telephone number for the appropriate government agency if you do not have a problem that requires a law enforcement officer, fire department or ambulance to come to your location immediately. Do not call “9-1-1” or the police to confirm an earthquake. Listen to your local radio or TV station for information. TTY, TDD Emergency Calls Dial 9-1-1 Tap the space bar until someone answers. After your call is answered, pressing different TDD keys may help shorten the time necessary to respond to your call. Blocking In case of extreme congestion of the telephone network, Cal-Ore Telephone Co. and/or long distance carriers may institute blocking. Blocking prevents overloading the system by diverting some calls to recordings, allowing other calls to complete. If you need to place an emergency call: 1. Make sure receivers of all extension phones are on the hookswitch. 2. Stay on the line. You may not hear a dial tone immediately; the delay could be as long as a minute or more. 3. Do not repeatedly depress the hookswitch, as this will further delay your call. 4. If you receive a “fast busy” or “all circuits are busy” recording, hang up and try again. 5. If physical damage occurs in our equipment or facilities or your wiring, it may not be possible to complete your call. It may be easier to call out of the disaster area during emergencies. Contact a friend or a relative outside the immediate area and have that person relay messages to reduce calling in and out of the affected area.

Service Agencies Non-Emergency

9-1-1 May Be Dialed For All Emergencies. This Page Is For General Information.

Fire Halls Dorris. . . . . . . . . . . . . . . . . . . . . . . . . .397-2121 Butte Valley Fire Protection . . . . . . . .398-4332 Newell . . . . . . . . . . . . . . . . . . . . . . . . .664-2791 Tulelake . . . . . . . . . . . . . . . . . . . . . . . .667-2997 Police Siskiyou Sheriff’s Office Yreka. . . . . . . . . . . . . 1-800-404-2911 Tulelake Business Office. . . . . . . . . . .667-5284 Modoc Sheriff’s Office Alturas . . . . . .233-4416 California Highway Patrol Business Office, Yreka. . . . . . . . . . .841-6006 Oregon State Police . . . . . . . . 1-541-883-5711 F.B.I.-Redding . . . . . . . . . . . . . . . . . .223-6473 If no answer call Sacramento . . . . . . . . . . . . . . . 916-481-9110 Ambulance Butte Valley Business Office . . . . . . 397-2105 California Department of Forestry and Fire Protection Unit Business Office . . . . . . . . . . . . . . . .842-3516 Forest Fires U.S. Forest Service Goosenest Ranger Station . . . . . . .398-4391 Tulelake Ranger Station . . . . . . . . . . .667-2246 Dispatch. . . . . . . . . . . . . . . . . . . . . .233-4581

City Hall/Court House Siskiyou County Superior

Court of Calif. Dorris/Tulelake . . . . .397-3161 Dorris City Hall . . . . . . . . . . . . . . . . . .397-3511 Tulelake City Hall . . . . . . . . . . . . . . . .667-5522 Other For California Road Conditions In State Dial . . . . . . . . . . . 1-800-427-7623 Out of State Dial . . . . . . . 1-916-445-7623 California-local . . . . . . . . . . . . . . . .842-4438 Northern California Weather . . . . . .221-5613 For Oregon Road Conditions In State Dial . . . . . . . . . . . 1-800-977-6368 Out of State Dial . . . . . . . 1-503-588-2941 Reno, NV. . . . . . . . . . . . . . . 1-877-687-6237 Department of Health Service Hazardous Waste Hotline . . . . . . . . . . . . . . . . . 1-800-698-6942 Time of Day Dorris, Macdoel . . . . . . . . . . . . . . . .397-9000 Tulelake, Newell. . . . . . . . . . . . . . . .667-9000 Calif. Dept. of Motor Vehicles. . . . . . . . . . . .1-800-777-0133 Libraries Dorris . . . . . . . . . . . . . . . . . . . . . .397-4932 Tulelake . . . . . . . . . . . . . . . . . . . .667-2291

Table of Contents Find Your Way Around the Cal-Ore Directory

Emergency Information . . . . . . . 1 Service Agencies . . . . . . . . . . . . . 2 Fire FBI Forest Fires Police Ambulance Court House Where to Reach Us . . . . . . . . . . . 4 Dorris Business Office Telephone Service Calls Tulelake Business Office General Business . . . . . . . . . . . 5-7 Tariffs and Rules Inside Wire Maintenance Payment of Bills Local Service Rates Custom Calling Features . . . 8-10 Call Waiting Three-Way Calling Caller ID Call Forwarding Voice Mail . . . . . . . . . . . . . . . . 11-12 Voice Mail Instructions Voice Mail Main Menu Guide

General Information . . . . . . 13-16 Services For The Handicapped Telephone Safety California Relay Service Telephone Solicitor Recorded Conversation Reporting Gas Leaks Annoyance Calls Prefix Locations . . . . . . . . . . . . . 17 Area Code Map & Time Zones . . . . . . . . 18, 22-23 Long Distance Calling . . . . . 19-21 Direct Dial Calls Area Code Listings . . . . . . . . . . . 24 International Calling . . . . . . 25-26 How to Dial Country Codes World Time Chart Cal-Ore Telephone Co . . . . . . . . 27 Equal Access Dialing Plan Operator-Assisted Calls

Notice To Subscribers Consumer Information

Where To Reach Us Business Office Information

CAL-ORE TELEPHONE COMPANY Company Designated Utility Number U-1006-C

Dorris Business Office 719 W. Third St./P.O. Box 847 Dorris CA 96023 Office Hours: 8:00 A.M. to 5:00 P.M.

Monday Through Friday . . . . . . . . . . . . . . . . 397-2211/ or 611 Servicio Al Cliente En Español . . . . . . . . . . . . . . . . . 397-2391 Repair Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397-2211 Underground Service Alert . . . . . . . . . . . . . . . 1-800-227-2600 -Call 2 working days before you dig.

Tulelake Business Office 301 C St./P.O. Box 727 Tulelake CA 96134

Office Hours: 8:00 A.M. to Noon and 1:00 P.M. to 5:00 P.M. Monday through Friday . . . . . . . . . . . . . . . . 667-2297/or 611 Servicio Al Cliente En Español . . . . . . . . . . . . . . . . . 667-2391 Repair Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667-2297 Underground Service Alert . . . . . . . . . . . . . . . 1-800-227-2600 -Call 2 working days before you dig. Website: www.cot.net -24x7 tech support for Internet Customers. . . . . . . . . . . . . . . . 1-800-218-6118 If calling from out of the area, our Business Office can be reached . . . . Toll Free 1-800-858-2399

Don’t Go Digging Up TROUBLE!!

Call 2 working days before you do any extensive digging or construction on your property or public lands. Please give your local telephone company a call.

Tulelake Office 667-2297 or 1-800-227-2600

Dorris Office 397-2211

General Business Service • Tariffs • Bills • Charges

Tariffs and Rules Cal-Ore’s current tariffs, on file with the California Public Utilities Commission, and consumer pro- tection rules for telephone service and facili- ties are available for public inspection in our Business Office. Payment of Telephone Bills All telephone bills are mailed on approximate- ly the first of the month. Bills are due upon presentation and are delinquent fifteen days thereafter. Delinquent accounts will be advised of a disconnect date by means of a “Temporary Disconnect” notice. Late Payment Charge A late payment charge is applicable if payment is not received in our office by the 15th of every month. The late payment charge of 1.5% will be applied to an unpaid balance of $5.00 or more, with a minimum of $0.30. Neither the billing or payment of late charges relieves the customer of the obligation to pay all charges prior to the due date of the bill. Failure to pay charges (i.e., basic flat rate sin- gle line service charges including all mandated surcharges and taxes) may result in a discon- nection of telephone service. Basic Service is defined in D. 96-10-066, Appendix B, page 5. Other services, such as the ability to make toll calls, may be restricted if not paid. Optional services may be disconnected. If service is disconnected for non-payment, a reconnection charge and/or applicable deposit If you have a question or complaint about your service or billing, please call the customer service number on your telephone bill, 530- 397-2211. If you do not receive a satisfactory response from us, you may call the California Public Utilities Commission’s toll-free callback number for assistance: 1-800-649-7570 (M-F 10:00 AM - 3:00 PM) Or TTY at 1-800-229-6846 Or (415) 703-4973 will be required to restore service. Disputed Telephone Bills

To avoid having your service discontinued, deposit the disputed amount of the bill, along with an explanation of the dispute, to: California Public Utilities Commission Consumer Affairs Branch State Office Building 505 Van Ness Avenue, Room F2003 San Francisco, CA 94102-3298 The Commission will review the basis of the billed amount and make disbursements in accordance with its findings. Interstate Access Charges The Federal Communications Commission is responsible for authorizing interstate access charges. Any questions regarding the interstate access charge portion of your bill should be directed to: Federal Communications Commission Universal Lifeline telephone service is a discounted telephone service available only to qualified res- idence customers. You qualify for this service if: 1. Your total household gross income is no greater than $25,900 for one to two per- sons. A sliding scale of income eligibility is used for households with more than two persons. 2. You have only one telephone line to your home, and you receive Lifeline service only at your principal place of residence. 3. You are not claimed as a dependent on another person’s income tax return. For certification forms and details, please call your local Business Office. Common Carrier Bureau Consumer Complaints 445 12th Street S.W. Washington, D.C. 20554 (1) 888-225-5322 Universal Lifeline Telephone Service

General Business Important Information for our Customers About Your Telephone Service.

What is a Preferred Interexchange Carrier (PIC) Freeze? A PIC freeze means that your carrier cannot be changed unless you contact us to change it. The PIC freeze may provide additional protection against unauthorized long distance changes. There is no cost to freeze or unfreeze your choice of carrier. Just call us. We have the form for your PIC freeze authorization. We also have a form to unfreeze the PIC or you can call us and give us the required personal verification data in order for us to ensure it is you that is giving us the verbal authorization. What is Toll Restriction? Toll restriction stops unauthorized long distance If you get billed for 900 and 976 calls, residential customers may receive a one-time refund from the carrier if you did not know the calls were chargeable or a child or someone else made the calls without your permission. You may also get a refund if you are not satisfied with a 900 service for any justified reason like poor transmission quality, dissatisfaction with the quality or value of the 900 service, or disputes over the amount of 900 charges billed. To get a refund you must call the carrier within 60 days following the date of the bill in question. We can only adjust 900 calls that appear on our bills. We offer 900 blocking free of charge. Basic telephone service, as defined by D. 96-10-066, Appendix B, page 5, will not be disconnected solely for nonpayment of 700, 900, 976 charges. Third Party and Collect Call Blocking We can block your line from receiving third party and collect calls. calling from your telephone. What About Blocking 900 and 976 Pay-Per-Calls?

Cal-Ore Telephone Co. provides a wide variety of products and services including the following basic service offerings: Single Party Residential Service $20.25 Single Party Business Service $26.00 Single Party Universal Lifeline Service $ 6.11 The above rates include the following: • Local Calling; • Touch tone capability; • Access to Operator services, directory assis- tance, and interexchange service providers; • Voice grade access to the public switched network; • Free access to emergency 9-1-1 and 800 or

800-like toll free services; • One free directory listing;

• Access to telephone relay service; • Free access to the business office

The following mandated surcharges, fees, and taxes will apply on all billed intrastate services: a. CPUC Reimbursement Fee b. Universal Lifeline Telephone Service Surcharge

c. California Relay Service and Communications Device Fund Surcharge

d. California High Cost Fund-A Surcharge e. California High Cost Fund-B Surcharge f. California Teleconnect Fund Surcharge g. Federal Excise Tax h. Emergency Telephone Users Surcharge (911) Contact your local office for current rates.

General Business Locating the Problem When Phone Service Doesn’t Work

When your phone doesn’t work, the problem may come from the telephone set or wiring inside your home/business or the telephone line outside. Where the problem is determines who is responsible for repairs. The diagram illustrates what your telephone company will repair at no charge to you, and what part of telephone service is your responsibility. Inside Wire Maintenance Service is available for a low monthly fee.

TELEPHONE COMPANY’S RESPONSIBILITY

CUSTOMER’S RESPONSIBILITY

Telephone

AerialTelephone DropWire

Telephone Jack

Pedestal

Test Point Network Interface/ Protector

Telephone InsideWiring

Outside BuriedTelephone ServiceWire

If You Have a Problem… Attempt to determine if the source of the service interference is caused by your tele- phone or the inside telephone wire. 1. Hang up all telephones. Make sure phone accessories – answering or fax machines, computers, modems, security system, and telephone sets are work- ing. To check, unplug the phone cord from the unit or the jack and check for damage. Leave everything unplugged for 6 minutes. Then try plugging in phone sets one at a time to see if the trouble still exists. 2. If all the phone accessories are working, go to your network interface box. (Outside, where the phone line enters the house). 3. Test to determine if the problem is inside or outside the house: 1. Take a working phone to the network interface box (single line phone only). 2. Remove the modular plug from the test jack and insert the modular plug from your phone. If the same problem occurs: The problem may be in the phone lines. Call your local telephone company. If the problem is in the phone lines, they will repair the lines at no charge to you. If the problem does not occur: The problem is in your wiring. Call your local telephone company or another company to repair your inside wiring.

Custom Calling Features Extra Services for Your Convenience

Cancel Call Waiting To cancel Call Waiting, press *70 , if you have touch-tone service, or dial 1170 if you have a rotary phone. Wait for the dial tone. Then dial the number you wish to call. Call Waiting has been cancelled for the duration of this call only and will be automat- ically restored when your call is completed. Three-Way Calling Add another person to an existing conversation by depressing the hookswitch for one second, and dialing the additional person’s number when you receive a dial tone. The 3-way connection is completed after another hookswitch flash. Add a Third Person to Your Conversation as Follows: 1. Depress hookswitch firmly (one second). 2. Release immediately. This puts the first party on hold. 3. Listen for three brief tones, then a dial tone.

Call Waiting If someone dials your number while you are using your telephone, a short tone will notify you of the call. The calling party will receive normal ringing tone and cannot hear your conversation. If you desire, you can put the original party on hold by depressing the hookswitch for one sec- ond and answer the second call. You may alter- nate between each call as often as necessary, but may not talk to both parties at the same time. A brief tone will alert you when another call is waiting to be answered. A reminder tone will sound 10 seconds later. To Answer the Waiting Call You may terminate the existing call and hang up. Your phone will ring. Answer it and you will be connected to the waiting call. If you wish to answer the waiting call and hold an existing call, depress the hook- switch firmly and release it immediately. Return to the First Call

By depressing the hookswitch firmly and releasing it immediately, you will return to the first call. Alternate Between the Two Calls As often as necessary by depressing the hookswitch firmly and releasing it immediately each time, you can alter-

4. Dial the telephone number of the third person to be added. After the third person answers, you may talk before returning to the original call. 5. Depress hookswitch firmly and release immediately. This returns the first person to the line and com- pletes the three-way connection. NOTE: If the line is busy or there is no answer, cancel by pressing the hookswitch twice (one second each). Continue the original conversation.

nate between the two calls. To End Either Call

After you’ve finished talking with either party, hang up. Your phone will ring and when you answer, you’ll be connected with the remaining person.

Custom Calling Features Extra Services for Your Convenience

To Remove Either Person From Connection:

To Restore Normal Answering: 1. Dial *73 if touch-tone. Dial 73 , and pause if rotary. 2 . Listen for two bursts of tone.

The first person on the connection simply hangs up. The third person is removed by depressing the hookswitch and releasing immediately after the third person hangs up. All three connections are automatically discon- nected when you hang up.

Some Tips: Call Forwarding continues until you cancel it. You can make outgoing calls while Call Forwarding is in effect. One short ring will be heard at your telephone when a call is being forwarded. Notify the person to receive calls if Call Forwarding is used from a measured service telephone, a local mes- sage charge applies for each call forwarded. Call Forwarding to long distance numbers will be charged to you at long distance rates. Caller ID Caller ID is a service that allows you to see who is calling before you answer the phone. There is no way to know if the party you are calling has the service. Caller ID service requires a display unit which will also store the name and tele- phone numbers of recent callers. Calls marked “PRIVATE” or “ANONYMOUS” are from callers who have chosen to block delivery of their name and number. Caller ID also shows your telephone number and name to a person or business you call. Whenever you make a phone call, your tele- phone number is transmitted to those who have Caller ID service and display equipment, even if you do not have the service itself .

Call Forwarding If you are going to be at another location (telephone number) or you wish your calls to be answered by another person, you may do so by entering the desired telephone number. All your incoming calls will be forwarded automatically. You may still use your telephone for outgoing calls.

To Forward Either Local or Long Distance Calls: 1. Dial *72 if touch-tone.

Dial 72 (rotary dial telephones), wait for second dial tone. 2. Dial the telephone number to which your calls are to be forwarded. Ringing will be heard. When the called party answers, Call Forwarding is in effect. If the line is busy or there is no answer, hang up immediately and repeat steps 1 and 2. Call Forwarding will be established automatically when you hear two bursts of tone.

Custom Calling Features Extra Services for Your Convenience

Complete Blocking (With Per Call Enabling)

Press *82 to deactivate on a per call basis. Complete Blocking is a free service that gives you permanent control over the transmission of your phone number. To activate the service you must specifically request it from Cal-Ore Tel. Co. Complete Blocking blocks the trans- mission of your telephone number on ALL of the calls you place, unless you specify otherwise. There is no need to enter a code before making each call. Those with Caller ID units have the word PRIVATE displayed. You may deactivate Complete Blocking on specific calls by pressing *82 on your touch calling phone (or 1182 on a rotary dial phone) before you dial. Non-Published Telephone Numbers If you do not choose a blocking option, you are automatically provided Selective Blocking unless you have non-published service. If you have non-published service you must be defaulted to Complete Blocking as required by the California Public Utilities Commission. These blocking options are free. If you want to change your initial blocking option, you may do so one time free of charge. Important Note You cannot block the transmission of your telephone number for calls to 9-1-1, 800/877/888 and 900 service, regardless of the blocking option you choose. If for some reason, you want to report an emergency without having your number displayed, you should call the agency’s seven digit num- ber instead of 9-1-1. If the number you are calling from is not equipped with Complete Blocking, you will need to press *67 (or 1167 from a rotary dial phone) before you dial the agency’s number in order to block your number from being shown.

To Block Anonymous Calls Use Anonymous Call Rejection, a free service for Caller ID customers, by lifting the receiver and dialing *77 (rotary 1177). Anonymous Call Rejection informs callers who have blocked their name and number that the party they are trying to reach does not accept blocked calls. The blocked caller is informed that they can unblock their call and redial. To cancel Anonymous Call Rejection, lift the receiver and dial *87 (rotary 1187). Your Privacy Whether you choose to transmit your number or prevent it from being shown, Cal-Ore Tel. Co. agrees that the display of your telephone num- ber should be the result of your informed con- sent. You have a legal right to choose whether or not your telephone number will be displayed on a Caller ID unit. That’s why Cal-Ore Tel. Co. provides free block- ing services that give you the freedom to choose if, when, and how your number will be shown to those you call. You may change your blocking option once without charge. Your Choice... Selective Blocking Press *67 before placing your call. Selective Blocking is a FREE service that blocks your telephone number from being transmitted and/or seen on Caller ID units on a per call basis. By simply pressing *67 on your touch calling phone (or 1167 from a rotary dial phone) before placing a call, your phone number will not be trans- mitted. Those with Caller ID units who receive your call will see the word PRIVATE displayed.

Voice Mail

Voice Mail is an Electronic Messaging Service • No machines to buy. The system is “built-in” to your telephone through your local business office. Call for activation and cost of this service. • Every message that you receive is automati- cally recorded with a date and time stamp so you know when messages arrived. • You can check your voice mailbox for mes- sages from any touch-tone telephone – any- time, anywhere. You can even check your messages from your email. • Voice Mail answers your calls and will take messages even when you are talking on your telephone, so you don’t miss messages because people calling got a busy signal. • Access to your mailbox is secured by your own personal code/password. Multiple sub-mailboxes are also available. Voice Mail Definitions: • Mailbox: Where your messages are received and stored. • Mailbox Number: Your 10 digit home or business phone number. • Voice Mail Number: The phone number you call to retrieve your messages: Dorris/Macdoel 397-3030; Tulelake/Newell 667-5000. Dial 1-530 then appropriate number when checking your mailbox from outside our calling area. • Password: Your personal identification number between 4 to 7 digits to open your “electronic” mailbox . To Access Your Mailbox Dial: 397-3030 . . . . . in Dorris & Macdoel 667-5000 . . . . .in Tulelake & Newell

If calling from the phone your voice mail is assigned to, Press # , or If calling from a remote phone, enter your mailbox number (your 10 digit telephone number), or If using Auto Login and accessing from your home phone, no entry is required. If requested, enter your password, fol- lowed by the # key. Your password will be a default of four zeros (0000) until you change it. Voice Mail Tips: • Situation: You need to leave a mes- sage in your own or someone else’s mailbox but you do not want to listen to the whole greeting. • Solution: Simply press # when you hear the greeting start. You’ll hear the record- ed tone. Then leave your message. • Situation: You deleted a played mes- sage and you wish you hadn’t! • Solution: Press 6 to replay your “delet- ed” message, then press 2 to re-save the message before playing the next message or exiting your mailbox.

To directly access your Voice Mail, Press *98.

Voice Mail Main Menu Guide

Review Messages 1

3 Work with Greetings Menu

Send Message

Listen to Message

Enter phone or GL number, then #

Review Messages Menu

Greeting Options Menu

Hear message

Review Message

Personal Greeting Extended Absence

1 Voicemail

Repeat

Mark as Urgent Mark as Private Re-Record Message Report on Send

3 Faxes

Save

Sys-Gen Greetings and Name Recording

Erase

Group Mailbox Greetings Busy Greeting Out-of-office hours greeting

Mailbox Settings

Send a Copy

Report on Read

Mark Saved Message as New

Mailbox Settings Menu

2 2

7 Add

7 Shared

Recipient

Greetings

Forward all Calls to Voicemail Greeting

Group Lists Handsfree and Time Saver Options Security Options Group Mailbox Settings Notification Settings Additional Settings Features Settings Live Message Screening Settings

9 Schedule for

Future Delivery

# Send as is

* Exit Menu

Reminders

Select Message Type Review Erased Messages 6

Reminders Menu

Erased Messages

Reminders Settings Add New Reminder

Hear Message

7 Advanced Call

Recurring Reminders Settings One-Off Reminders Settings

Repeat

1 Voicemail

Restore

3 Faxes

Permanently Erase Reply Send a Copy Next Message

Exit Menu

Cancel input or move up a level End input or move forward in a list Common Keys

Help

Switch Account

Enter Phone Number, then #, or * if error

Helpful Hints

# Next Hint

Helpful Hints

9 Future Delivery Queue

Exit

* Return to

Main Menu

Pause / Resume

Goodbye and Exit TUI

1 Replay from Start of Menu

General Information TDD Service - Problem Solving

California Relay Service This service relays calls between a person using a TDD and any other telephone user within the United States. It also allows a person without a TDD to call a TDD user. Specially trained per- sonnel are available 24 hours a day, 7 days a week, 365 days a year to relay the call. There is no extra charge for this service. Long distance or locally charged calls placed through the California Relay Service will be billed at discounted Sprint rates. To use the California Relay Service, call toll-free: If You Have a TDD: 1-800-735-2929 If You Do Not Have a TDD: 1-800-735-2922 For more information on the California Relay Service, call Relay Customer Service Center at 1-800-676-3777 TDD/V .

Services for the Handicapped Special equipment and services for disabled per- sons are available at no charge from California Telephone Access Program. Customers must be certified by a licensed physician or audiolo- gist. Call for more info: Voice: . . . . . . . . . 1-800-806-1191 TTY:. . . . . . . . . . . 1-800-806-4474 Fax: . . . . . . . . . . . 1-800-889-3974 www.ddtp.org Loud bells and amplifiers are the most common- ly requested equipment. Many other devices are also available such as flashing lights, speech amplifiers, speakerphones, large button phones, and artificial larynx. Hearing and speech impaired persons using a telecommunication device for the deaf (TDD) can access the Operator located in Oakland, California, by dialing toll-free 1-800-855-1155 for assistance with the following: Operator Assistance Call –Toll/Local Collect Calls Person-to-Person Calls Directory Assistance Requests A portable telecommunications device for cus- tomers with a speech or hearing impairment is available through California Telephone Access Program, battery or AC-operated, this device sends and receives messages using standard telephones through a system of flashing lights and electronic readout display. Accessories for the unit include portable carrying case, a printer attachment, a ring signaler and an automatic answer and recording device. Your Telephone Number is Important When your telephone is preceded by your area code, it is the only one like it in the United States or Canada. Show your area code and telephone number on your stationery, statements and advertising items. It makes it easier to reach you.

Avoidance of Lawful Charges Persons using unauthorized calling card num- bers or unauthorized telephone numbers to avoid charges will be prosecuted. Anyone violating Section 502.7, California Penal Code, by attempting to avoid lawful charges for tele- phone service may be fined up to $5,000 and imprisoned up to 5 years.

General Information TDD Service - Problem Solving

How to Handle Annoyance Calls It is against the law in the state of California to make an obscene, harassing or threatening tele- phone call. When you receive such a call, follow these suggestions: 1. When answering your telephone, say hello twice. If no answer, HANG UP. 2. Do not give information until you are abso- lutely certain you know who is speaking. 3. Instruct children not to give any information to strangers over the phone. 4 . Hang up when your hear something obscene or annoying. 5 . Never reveal the fact that you are alone. 6. When annoyance calls persist, contact your local law enforcement agency. 7. Calls of a threatening nature should be reported to the local law enforcement agen- cy immediately. Automatic Answering Sets Long distance charges apply to station calls made to telephones with automatic answering sets. Charging begins when the called telephone is answered by the automatic answering set. Telephone Safety The telephone is one of the safest appliances in your home or office. There are, however, a few situations where a telephone user needs to be cautious. Use of the Telephone Near Water The telephone should not be used while you are in a bathtub, shower or pool. Immersion of the -telephone or handset in water could cause an electrical shock. Use of the Telephone During an Electrical Storm You should avoid using a telephone during an electrical storm in your immediate area; calls of an urgent nature should be brief. Although Cal- Ore Telephone Co. uses protective measures to

limit abnormal electric surges from entering your home, absolute protection is impossible. There is a remote risk of a dangerous electrical shock from lightning when using the telephone during a nearby electrical storm.

Use of the Telephone to Report a Gas Leak

If you think you’ve found a gas leak, you should not use a telephone in the vicinity of the leak until the leak is repaired. The telephone contains electrical contacts that could generate a tiny spark to trigger an explosion if the gas concen- tration is high enough. Out-Of-Town Directories If your telephone service needs require that you frequently use a directory for a city or calling area other than your own, out-of-town directo- ries may be ordered, for a fee, directly through the following companies:

SBC . . . . . . . . . . . . . . . 1-866-329-7118

Dex. . . . . . . . . . . . . . . . 1-800-422-8793 You can apply your charges to either MasterCard or Visa .

Protect Your Consumer Rights Help Protect Against Unsolicited Telephone Marketing Calls & Faxes!

State Law (Assembly Bill 2134), effective January 1, 1999, requires the Telephone Company to provide customers the following information. Various governmental agencies publish information that generally describes telephone subscribers’ rights under the state and federal law. As a consumer, you have rights to privacy and to protect yourself from potential telemarketing fraud, unsolicited sales calls and faxes. The laws apply to live calls, prere- corded voice calls & artificial (computerized) voice calls. The Federal Communications Commission (FCC) adopted rules and regulations, effective December 20, 1992, imple- menting The Telephone Consumer Protection Act (TCPA). Different rules and regulations apply to calls placed to homes and business. The Federal Trade Commission (FTC) also has Telemarketing Sales Rules, which have been enacted to help protect you as a consumer. State laws are in place to protect citizens who have had their privacy violated or have been victims of fraudulent telemarketers. The State Attorney General’s office, along with the Telemarketing Sales Rules, has the authority to investigate and prosecute fraudulent telemarketers who operate across state lines.

Office of the Attorney General Public Inquiry Unit P.O. Box 944255

Federal Trade Commission Consumer Response Center-240 Washington, DC 20580 Telephone #: 1-877-382-4357 Web Address: consumer.ftc.gov

Sacramento, CA 94244-2550 Telephone #: 1-800-952-5225 Web Address: oag.ca.gov

National Fraud Information Center (NFIC)

This is a private, non-profit organization that operates a consumer hotline to provide services and assistance in filing telemarketing complaints. NFIC also forwards appropriate com- plaints to the Federal Trade Commission for entry into its telemarketing fraud database. Telephone #: 1-800-876-7060 9:00 AM - 5:00 PM EST Monday-Friday Web Address: http://www.fraud.org Click on Online Complaint Form

Protect Your Consumer Rights Rules for Monitoring Calls

California laws strictly protect your right to privacy. Your telephone calls may not be intercepted, monitored, or recorded unless you agree to it. Your call can only be monitored and/or recorded if: • Everyone on the call agrees; or

• You hear a beep or warning tone every 15 seconds; or • Law enforcement or national defense agencies get special permission.

Any customer in California that provides its own terminal equipment and who monitors or records conversations over the public telephone network, must provide notice of the monitoring or recording by use of one of the methods listed above. We will discontinue service to a customer for noncompliance with this rule if, after five days written notice, the customer has not complied with these requirements. Service will be restored after the customer complies with these rules and pays the reconnection charge. Although monitoring rules are different for telephone companies, we view your right to privacy very seriously. By law, telephone companies may monitor customer communications without notice as long as the contents of the call are not recorded or transcribed.

Federal Communications Commission (FCC) National Do-Not-Call Registry 445 12th St SW Washington, DC 20554 Telephone #: 1-888-225-5322 Web Address: http://www.fcc.gov/cgb/donotcall/

Prefix Locations Within Your Service Area

For your convenience, several of the prefix locations within your Service Area are listed below.

530 Area Code

221-226 . . . . . . . . . . . Redding 232. . . . . . . . . . . . . . . Redding 233. . . . . . . . . . . . . . . . Alturas 234 . . . . . . . . . . . . Ravendale 235. . . . . . . . . . . . . . Dunsmuir 238. . . . . . . . . . . . Shasta Lake 239. . . . . . . . . . .Mount Shasta 241-248 . . . . . . . . . . . Redding 251-252 . . . . . . . . . .Susanville 253-254 . . . . . . . . . . Janesville 256. . . . . . . . . . . . . Westwood 257. . . . . . . . . . . . . .Susanville 258-259 . . . . . . . . . . . .Chester 266. . . . . . . . . . . Trinity Center 275-276 . . . . . . . . . . . Redding 279. . . . . . . . . . . . . . Cedarville 280. . . . . . . . . . . . . . . . Quincy 281. . . . . . . . . . . . . . . . Keddie 283. . . . . . . . . . . . . . . . Quincy 284. . . . . . . . . . . . . . Greenville 286. . . . . . . . . . . . . Minersville 294. . . . . . . . . . . . . . . . .Bieber 299. . . . . . . . . . . . . . . . . . Adin 336. . . . . . . . . . Fall River Mills 337. . . . . . Montgomery Creek 342-343 . . . . . . . . . . . . . Chico 345. . . . . . . . . . . . . . . . . Chico 347. . . . . . . . . . . . Cottonwood 352. . . . . . . . . . . . . . . . Platina 357. . . . . . . . . . . . . . . . .Olinda 359. . . . . . . . . . . French Gulch 365. . . . . . . . . . . . . . Anderson 378. . . . . . . . . . . . . . Anderson 380. . . . . . . . . . . . . . .Lewiston 384. . . . . . . . . . . . Los Molinos 385. . . . . . . . . . . . . . . . Gerber

390. . . . . . . . . . . . Los Molinos 396. . . . . . . . . . . . . . . . .Olinda 397. . . . . . . . . . . . . . . . . Dorris 398. . . . . . . . . . . . . . . Macdoel 435. . . . . . . . . . . . . . . . Gazelle 436. . . . . . . . . . . . . . . Grenada 459. . . . . . . . . . . . . .Montague 462. . . . . . . . . . . .Sawyers Bar 465. . . . . . . . . . . . . . Oak Knoll 467. . . . . . . . . . . . . . . . . . Etna 468. . . . . . . . . . . . . Fort Jones 469. . . . . . . . . . . . . Somes Bar 472. . . . . . . . . . . . . . .Oak Run 474. . . . . . . . . . . . Shingletown 475. . . . . . . . . . . . . Hornbrook 493. . . . . . . . . . . Happy Camp 496. . . . . . . . . . . . . . Hamburg 509. . . . . . . . . . . . . . . .Orleans 527-529 . . . . . . . . . . Red Bluff 532-534 . . . . . . . . . . . . Oroville 538. . . . . . . . . . . . . . . . Oroville 540. . . . . . . . . . . . . . . . . Chico 547 & 549 . . . . . . . . . . Millville 571. . . . . . . . . . . . . . . . . Chico 585. . . . . . . . .Rancho Tehama 589. . . . . . . . . . . . . . . . Oroville 595. . . . . . . . . . . . . . . . Mineral 596. . . . . . . . . . .Lake Almanor 597. . . . . . . . . . .Paynes Creek 618. . . . . . . . . . . . . . . . Hoopa 623. . . . . . . . . . . . .Weaverville 625. . . . . . . . . . . . . . . . Hoopa 627. . . . . . . . . . . . . . . .Orleans 628. . . . . . . . . . . . . . . .Hayfork 629. . . . . . . . . . . Willow Creek 664. . . . . . . . . . . . . . . . Newell

667. . . . . . . . . . . . . . . Tulelake 675. . . . . . . . . . . . . . Challenge 679. . . . . . . . . . . . . . . . Bangor 706. . . . . . . . . . . . . . . .Hayfork 778. . . . . . . . . . . . . . .Lewiston 824. . . . . . . . . . . . . . . Corning 825. . . . . . . . . . . . . Eagle Lake 826. . . . . . . . . . . . . . . . . Chico 827. . . . . . . . . . . . . . . Herlong 831-832 . . . . . . . . . . . . Portola 833. . . . . . . . . . . . . . Paskenta 836. . . . . . . . . . . . . . Blairsden 839. . . . . . . . . . . . . . . . . . Vina 841-842 . . . . . . . . . . . . . Yreka 865. . . . . . . . . . . . . . . . Orland 868 & 869 . . . . . . . . . . . Biggs 871. . . . . . . . . . . . . . . . Oroville 872-873 . . . . . . . . . . . Paradise 876-877 . . . . . . . . . . . Paradise 879. . . . . . . . . . . . . . . . . Chico 882. . . . . . . . . . . . . . . Richvale 884. . . . . . . . . . . . . . Butte City 891-899 . . . . . . . . . . . . . Chico 918. . . . . . . . . . .Mount Shasta 926. . . . . . . . . . .Mount Shasta 934. . . . . . . . . . . . . . . .Willows 936. . . . . . . . . . . . . . . . Orland 937. . . . . . . . . . . . . . . . . Yreka 938. . . . . . . . . . . . . . . . . Weed 946. . . . . . . . . New Pine Creek 963. . . . . . . . . . . . . . Stonyford 964. . . . . . . . . . . . . . McCloud 968. . . . . . . . . . . . . . Elk Creek 982. . . . . . . . . . . . . . Butte City 993. . . . . . . . . . . . . . . Loyalton 994. . . . . . . . . . . . . . Sierraville

Service Areas California Local Access and Transport Areas (LATAs)

For Your Convenience, Several of the Prefix Locations Within Your Service Area are Listed Below.

Your Service Area The shaded region shown on this map illustrates your Service Area. Area codes in your Service Area include: 530 Area Code If the prefix you want to call is NOT shaded on the map, that community is OUTSIDE your service area.

Long Distance Calling Direct Dial (Less Expensive)

Direct Dial Dialing instructions within the 530 Area Code have changed. By dialing your own long distance calls, you will pay the lowest rate and pay for only the time you talk. To Place a Direct-Dial Call: • Within the 530 Area Code, dial 7-digit Telephone Number only • Outside the 530 Area Code, dial 1 + Area Code + Telephone Number Cal-Ore Telephone is in the Chico/ Redding Service Area. The Chico/ Redding Service Area is part of the 530 Area Code. If the community and number (Prefix) you want to call is not listed in the Service Area section of this guide, that community may be outside of your Service Area. Check with your “0” Operator for specific community Service Area. Area Codes identify geographic calling areas. To find the Area Codes, see the Long Distance Area Codes.

To use a long distance company instead of your presubscribed carrier for your Service Area toll calls, you will need to dial that company’s access code before you dial each outgoing toll call (i.e. 101 + access code + telephone number). This also applies to interstate toll calls that you want carried by another long distance company. Directory Assistance If You Don’t Know the Telephone Number 1. For telephone numbers in the 530 Area, you may dial Directory Assistance your self: dial 555-1212 or 411. 2. For telephone numbers outside the 530 Area, dial 1, the Area Code and 555-1212. 3. When you are connected with the Directory Assistance Operator in the dis- tant city, ask for the telephone number you want. When you get the number, write it down together with the area code in your new telephone directory. You can get the telephone numbers of those businesses and people who have toll-free num- bers by dialing 1-800-555-1212.

Long Distance Calling

Equal Access Dialing Plan 0 Call will go to your

presubscribed Long Distance Company (Intralata) presubscribed Long Distance Company (Intralata/Interstate) Call will go to Long Distance Company Operator for handling and routing

00 Call will go to

0 + 10 Digits

1+ 10 Digits

101 + 4 Digit Carrier Code + 1 + 10 Digits “Casual Dialing”

Call will be handled by your presubscribed Long Distance Company

Calls will be handled by the “dialed” Long Distance Company

7 Digits

Call will be handled by your presubscribed Long Distance Company (Intralata)

1-700-555-4141 Long Distance Company Identification Line

Long Distance Calling More Expensive

Operator-Assisted Calls Long distance calls requiring an Operator are the most expensive. Calls placed from public (coin) telephones and certain calls from hotels, as well as most types of calls listed below are Operator- Assisted calls.

To place an Operator-Assisted call: Within your Area Code, dial: 0 + phone number

Outside your Area Code, dial: 0 + Area Code + phone number

Examples of Operated-Assisted Calls Collect Calls

You may call collect if the person or firm you are calling agrees to pay the charges. In your Service Area (530), dial “0” – XXX-XXXX. When calling out of the Service Area dial “0” – area code- XXX- XXXX; an Operator will come on the line to assist you with your call.

International Calls You can call practically anywhere in the world by dialing the Operator. However, some customers can dial overseas calls directly to many countries. See the International Calling section for more information.

Area Code Map and Time Zones Know When and Where to Call

973/ 862

718/ 347/ 917

Area Code Listings Some Area Codes for Out-of-State Calls

PLACE

AREA CODE PLACE

AREA CODE

ALABAMA. . . . . . . . . . . AL Birmingham. . . . . . . . . 205 Huntsville. . . . . . . . . . . 256 Mobile . . . . . . . . . . . . . 251 Montgomery . . . . . . . . 334 ALASKA . . . . . . . . . . . .AK All Points . . . . . . . . . . . 907 ARIZONA . . . . . . . . . . . AZ Flagstaff. . . . . . . . . . . . 928 Glendale . . . . . . . . . . . 623 Mesa . . . . . . . . . . . . . . 480 Phoenix . . . . . 480/602/623 Tucson. . . . . . . . . . . . . 520 ARKANSAS. . . . . . . . . .AR Fayetteville . . . . . . . . . 479 Little Rock . . . . . . . . . . 501 Pine Bluff. . . . . . . . . . . 870 CALIFORNIA . . . . . . . .CA Anaheim . . . . . . . . . . . 714 Bakersfield. . . . . . . . . . 661 Baldwin Park . . . . . . . . 626 Beverly Hills. . . . . .310/323 Big Bear Lake . . . . . . . 909 East Los Angeles . . . . 323 Encino . . . . . . . . . . . . . 818 Fresno . . . . . . . . . . . . . 559 Laguna Beach . . . . . . . 949 Long Beach. . . . . . . . . 562 Los Angeles (Metro). . . . . . . . . . . . 213 Los Angeles (Suburbs). . . . . . . . . . 323 Monterey . . . . . . . . . . . 831 Monterey Park. . . .626/323 Oakland . . . . . . . . . . . . 510 Pacifica . . . . . . . . . . . . 650 Palm Springs. . . . . . . . 760 Sacramento. . . . . . . . . 916 San Diego . . . . . . . . . . 619 N. San Diego. . . . . . . . 858 San Francisco . . . . . . . 415 San Jose . . . . . . . . . . . 408 San Pedro . . . . . . .310/424 Santa Ana . . . 714/949/424 Santa Barbara . . . . . . . 805 Santa Rosa . . . . . . . . . 707 Stockton . . . . . . . . . . . 209 Yuba City. . . . . . . . . . . 530 COLORADO . . . . . . . . .CO Denver . . . . . . . . . .303/720 Pueblo . . . . . . . . . . . . . 719 Vail. . . . . . . . . . . . . . . . 970 CONNECTICUT . . . . . .CT Hartford . . . . . . . . . . . . 860 Stamford . . . . . . . . . . . 203 DELAWARE . . . . . . . . .DE All Points . . . . . . . . . . . 302 DISTRICT OF COLUMBIA Washington, DC . . . . . 202 FLORIDA. . . . . . . . . . . . FL Bradenton . . . . . . . . . . 941 Daytona Beach . . . . . . 386 Fort Lauderdale. . .754/954 Fort Myers. . . . . . . . . . 239

MARYLAND . . . . . . . . MD Baltimore . . . . . . . .410/443 Charles . . . . . . . . .301/240 MASSACHUSETTS . . MA Boston. . . . . . . . . .617/857 Lowell . . . . . . . . . .978/351 Norwood . . . . . . . .781/339 Springfield . . . . . . . . . . 413 Worcester . . . . . . .508/774 MICHIGAN . . . . . . . . . . MI Ann Arbor . . . . . . . . . . 734 Detroit . . . . . . . . . . . . . 313 Flint . . . . . . . . . . . . . . . 810 Grand Rapids . . . . . . . 616 Kalamazoo. . . . . . . . . . 269 Lansing . . . . . . . . . . . . 517 Mount Clemens. . .586/810 Pontiac . . . . . . . . .248/947 Saginaw. . . . . . . . . . . . 989 Sault Ste. Marie. . . . . . 906 Traverse City . . . . . . . . 231 MINNESOTA. . . . . . . . MN Anoka . . . . . . . . . . . . . 763 Duluth . . . . . . . . . . . . . 218 Minneapolis . . . . . . . . . 612 Minnetonka . . . . . . . . . 952 Rochester . . . . . . . . . . 507 St. Cloud . . . . . . . . . . . 320 St. James . . . . . . . . . . 507 St. Louis Park . . . . . . . 952 St. Paul . . . . . . . . . . . . 651 MISSISSIPPI. . . . . . . . MS Jackson. . . . . . . . .601/769 Pascagoula . . . . . . . . . 228 Tupelo . . . . . . . . . . . . . 662 MISSOURI . . . . . . . . . MO Jefferson City . . . . . . . 573 Kansas City . . . . . . . . . 816 Kirksville . . . . . . . . . . . 660 St. Louis . . . . . . . .314/636 Springfield . . . . . . . . . . 417 MONTANA . . . . . . . . . .MT All Points . . . . . . . . . . . 406 NEBRASKA . . . . . . . . .NE Grand Island . . . . . . . . 308 Omaha. . . . . . . . . . . . . 402 NEVADA . . . . . . . . . . . .NV Las Vegas . . . . . . . . . . 702 Reno . . . . . . . . . . . . . . 775 NEW HAMPSHIRE . . . .NH All Points . . . . . . . . . . . 603 NEW JERSEY. . . . . . . . NJ Cherry Hill . . . . . . . . . . 856 Elizabeth . . . . . . . . . . . 908 Jersey City. . . . . . .551/201 Lakewood . . . . . . .848/732 Newark . . . . . . . . .862/973 Trenton . . . . . . . . . . . . 609 NEW MEXICO . . . . . . NM All Points . . . . . . . . . . . 505 NEW YORK. . . . . . . . . .NY Albany . . . . . . . . . . . . . 518 Binghamton. . . . . . . . . 607 Buffalo . . . . . . . . . . . . . 716

Nashville . . . . . . . . . . . 615 TEXAS. . . . . . . . . . . . . . TX Austin . . . . . . . . . . . . . 512 Abilene. . . . . . . . . . . . . 325 Bryan . . . . . . . . . . . . . . 979 Corpus Christi . . . . . . . 361 Dallas. . . . . . . 214/972/469 Del Rio. . . . . . . . . . . . . 830 Denton. . . . . . . . . . . . . 940 El Paso . . . . . . . . . . . . 915 Fort Worth . . . . . . .817/682 Galveston . . . . . . . . . . 409 Houston. . . . . 281/713/832 Irving . . . . . . . 214/972/469 Laredo . . . . . . . . . . . . . 956 Lubbock . . . . . . . . . . . 806 Lufkin. . . . . . . . . . . . . . 936 Midland . . . . . . . . . . . . 432 San Antonio. . . . . . . . . 210 Tyler. . . . . . . . . . . .903/430 Waco . . . . . . . . . . . . . . 254 UTAH. . . . . . . . . . . . . . .UT Moab . . . . . . . . . . . . . . 435 Ogden . . . . . . . . . . . . . 801 Salt Lake City . . . . . . . 801 VERMONT . . . . . . . . . . VT All Points . . . . . . . . . . . 802 VIRGINIA. . . . . . . . . . . . VA Arlington . . . . . . . .571/703 Bristol . . . . . . . . . . . . . 276 Lynchburg . . . . . . . . . . 434 Norfolk. . . . . . . . . . . . . 757 Richmond . . . . . . . . . . 804 Roanoke . . . . . . . . . . . 540 WASHINGTON . . . . . . WA Bellevue. . . . . . . . . . . . 425 Seattle . . . . . . . . . . . . . 206 Spokane . . . . . . . . . . . 509 Tacoma . . . . . . . . . . . . 253 Vancouver . . . . . . . . . . 360 WEST VIRGINIA . . . . . WV All Points . . . . . . . . . . . 304 WISCONSIN . . . . . . . . . WI Ashland . . . . . . . . . . . . 715 Green Bay . . . . . . . . . . 920 Madison. . . . . . . . . . . . 608 Milwaukee . . . . . . . . . . 414 Waukesha . . . . . . . . . . 262 WYOMING . . . . . . . . . WY All Points . . . . . . . . . . . 307 WIDE AREA Telecommunications SERVICE (WATS) All Locations . 800/844/855/866/877/888

Gainesville . . . . . . . . . . 352 Jacksonville. . . . . . . . . 904 Key West. . . . . . . .305/786 Melbourne . . . . . . . . . . 321 Miami. . . . . . . . . . .305/786 Orlando . . . . . . . . .407/321 Palm Beach County . . 561 St. Petersburg . . . . . . . 727 Tallahassee . . . . . . . . . 850 Tampa . . . . . . . . . . . . . 813 GEORGIA . . . . . . . . . . .GA Albany . . . . . . . . . . . . . 229 Atlanta . . . . . . 470/404/678 Columbus . . . . . . .702/706 Dublin . . . . . . . . . . . . . 478 Marietta . . . . . 470/770/678 Savannah. . . . . . . . . . . 912 HAWAII . . . . . . . . . . . . . HI All Points . . . . . . . . . . . 808 IDAHO. . . . . . . . . . . . . . ID All Points . . . . . . . . . . . 208 ILLINOIS . . . . . . . . . . . . .IL Alton . . . . . . . . . . . . . . 618 Aurora . . . . . . . . . . . . . 630 Chicago (Metro) . . . . . 312 Chicago (NW Suburbs) . . .331/630 Chicago (O’Hare Area). . . . . . . 773 La Salle . . . . . . . . .779/815 Palos Heights . . . . . . . 708 Peoria . . . . . . . . . . . . . 309 Springfield . . . . . . . . . . 217 Waukegan . . . . . . .224/847 INDIANA . . . . . . . . . . . . IN Evansville. . . . . . . . . . . 812 Fort Wayne . . . . . . . . . 260 Gary. . . . . . . . . . . . . . . 219 Indianapolis . . . . . . . . . 317 Kokomo. . . . . . . . . . . . 765 South Bend . . . . . . . . . 574 IOWA. . . . . . . . . . . . . . . .IA Cedar Rapids . . . . . . . 319 Council Bluffs . . . . . . . 712 Des Moines . . . . . . . . . 515 Dubuque . . . . . . . . . . . 563 Fairfield . . . . . . . . . . . . 641 KANSAS . . . . . . . . . . . .KS Dodge City . . . . . . . . . 620 Kansas City . . . . . . . . . 913 Topeka. . . . . . . . . . . . . 785 Wichita. . . . . . . . . . . . . 316 KENTUCKY . . . . . . . . .KY Ashland . . . . . . . . . . . . 606 Bowling Green. . . . . . . 270 Lexington. . . . . . . . . . . 859 Louisville . . . . . . . . . . . 502 LOUISIANA. . . . . . . . . . LA Baton Rouge . . . . . . . . 225 Bogalusa . . . . . . . . . . . 985 Lake Charles . . . . . . . . 337 New Orleans . . . . . . . . 504 Shreveport. . . . . . . . . . 318 MAINE. . . . . . . . . . . . . ME All Points . . . . . . . . . . . 207

Hempstead . . . . . . . . . 516 Huntington. . . . . . . . . . 631 Mount Vernon . . . . . . . 914 Nassau Co. . . . . . . . . . 516 Newark . . . . . . . . . . . . 315 New Rochelle . . . . . . . 914 New York City (Bronx, Brooklyn, Queens, Staten Island). . . . . 917/718/347 (Manhattan) . . . . . . . . . . . . 212/917/646 Poughkeepsie . . . . . . . 845 Rochester . . . . . . . . . . 585 Syracuse . . . . . . . . . . . 315 NORTH CAROLINA . . .NC Asheville . . . . . . . . . . . 828 Charlotte . . . . . . . .704/980 Raleigh. . . . . . . . . . . . . 919 Rocky Mount. . . . . . . . 252 Wilmington . . . . . . . . . 910 Winston-Salem . . . . . . 336 NORTH DAKOTA . . . . .ND All Points . . . . . . . . . . . 701 OHIO . . . . . . . . . . . . . . .OH Akron. . . . . . . . . . .330/234 Ashtabula . . . . . . . . . . 440 Cincinnati. . . . . . . . . . . 513 Cleveland. . . . . . . . . . . 216 Columbus . . . . . . . . . . 614 Dayton. . . . . . . . . . . . . 937 Newark . . . . . . . . . . . . 740 Sandusky. . . . . . . .567/419 Xenia . . . . . . . . . . . . . . 937 OKLAHOMA . . . . . . . . .OK Lawton. . . . . . . . . . . . . 580 Oklahoma City. . . . . . . 405 Tulsa . . . . . . . . . . . . . . 918 OREGON. . . . . . . . . . . .OR Eugene . . . . . . . . . . . . 541 Portland. . . . . . . . .503/971 PENNSYLVANIA. . . . . .PA Butler. . . . . . . . . . .724/878 Erie . . . . . . . . . . . . . . . 814 Harrisburg . . . . . . . . . . 717 Meadville . . . . . . . . . . . 814 Philadelphia . . . . . . . . 215/267/610/484 Pittsburgh . . . . . . . . . . 878 Reading . . . . . 610/484/835 Wilkes-Barre . . . . . . . . 570 RHODE ISLAND. . . . . . RI All Points . . . . . . . . . . . 401 SOUTH CAROLINA . . .SC Charleston. . . . . . . . . . 843 Columbia . . . . . . . . . . . 803 Greenville. . . . . . . . . . . 864 SOUTH DAKOTA . . . . .SD All Points . . . . . . . . . . . 605 TENNESSEE. . . . . . . . .TN Chattanooga . . . . . . . . 423 Cookeville . . . . . . . . . . 931 Jackson. . . . . . . . . . . . 731 Knoxville . . . . . . . . . . . 865 Memphis . . . . . . . . . . . 901

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