Information Guide

Communications Commission does not offer interference protection to cordless telephones, you should contact your dealer or manufacturer for assistance. Protect Yourself Using Telephones During Electrical Storms You should avoid using a telephone during an electrical storm in your immediate area. Calls of an urgent nature should be brief. Although Nushagak Cooperative uses protective measures to limit abnormal electrical surges from entering your home, absolute protection is impossible. There is a remote risk of a dangerous electrical shock from lightning when using the telephone during a nearby electrical storm.

Telephone Interference Occasionally, you may be bothered by noise interference on your telephone line. This may be caused by one or more conditions over which Nushagak Cooperative has no control of, i.e. weather conditions, aerial satellites or poor grounding conditions. Usually this is temporary and will rectify itself. Radio frequency signals of nearby radio transmitters, such as amateur, citizens band or AM/FM broadcast stations, may also cause interference by entering your unshielded or unfiltered telephone equipment. Should this happen, first disconnect any telephone attachments, such as a message recorder or hearing device. If the interference disappears, reconnect the attachments one at a time until you hear the noise again to determine which attachment needs modification. Contact the dealer or manufacturer for assistance. If the interference is still present without the attachments, you may be helped by the installation of a modular filter, obtainable from Nushagak Cooperative and most stores selling telephone equipment, or by using a different telephone instrument. Cordless telephones operate on radio fre quencies which may receive interference from nearby radio transmitters. Since the Federal

Using Telephones Near Water Telephones should not be used while you are in a bathtub, shower or pool. Immersion of a telephone or handset in water could cause an electrical shock. Credit For Lost Service If you have reported to our repair service that you are unable to make or receive calls, and your telephone is out of service for an additional 24 hours or more after you reported the problem, you may be entitled to a credit on your monthly service charge.Contact your Member Service Representative for more information.


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