Dillingham2023BristolBay

Handling Unwanted Phone Calls

Call Trace To trace a nuisance call, do the following: 1. When you receive a call you want to trace, replace the handset. 2. Lift the handset and press *57 . 3. Replace the handset. 4. Write down the date and time of the nuisance or threatening call. 5. Call the Business Office during normal business hours and report the date and time to the Custom Service Representative. Example of information the Customer Service Representative will need: “My name is Jane Doe. My phone number is 246-9999. I received a nuisance call January 21, 2022 at 2:00 a.m. I live in South Naknek.” BBTC will then be able to look in our maintenance log and identify where the call came from. We will inform you that we have or have not successfully trapped the call. If we successfully trapped the call, the next step is for you to contact law enforcement. We cannot release information about the caller to you, but law enforcement can issue a subpoena for the phone records. We will turn over the records to them for investigation and possible further action.

Alaska Statutes, Section 11.61.120. Harassment (a) A person commits the crime of harassment if, with intent to harass or annoy another person, that person: (1) insults, taunts, or challenges another person in a manner likely to provoke an immediate violent response; (2) telephones another and fails to terminate the connection with intent to impair the ability of that person to place or receive telephone calls; (3) makes repeated telephone calls at extremely inconvenient hours; (4) makes an anonymous or obscene telephone call or a telephone call that threatens physical injury; or (5) subjects another person to offensive physical contact. (b) Harassment is a Class B misdemeanor.

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