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Telephone Trouble

Radio Interference Radio interference may occasionally cause buzzing or humming in your cordless handset, or clicking noises in the base unit. This interference is caused by external sources such as television, refrigerator, vacuum cleaner, fluorescent lighting, or a VHF or sideband radio. Check around your home to see what appliances may be causing the problem. We recommend that the base of the cordless phone not be plugged into a circuit that also powers a major appliance, because of the potential for interference. Some cordless telephones operate at frequencies that may cause interference to nearby televisions and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed on or near a TV or VCR. Other Problems The Federal Communications Commission (FCC) has granted the telephone Cooperative the right to disconnect service in the event that your customer-owned telephone causes problems on the telephone line. This is to protect other consumers from interruption of telephone service.

Alaska Relay TELECOMMUNICATIONS RELAY SERVICE Connecting deaf, hard of hearing, speech-disabled and hearing people. DIAL 7-1-1 TO PLACE A RELAY CALL OR 800-770-8973 (TTY) 800-770-8255 (Voice) 800-770-3919 (ASCII) 800-770-6108 (Voice Carry-Over Direct) 866-355-6198 (Speech to Speech) 866-355-6199 (Spanish) Alaska Relay: Alaska Relay Service provides telephone accessibility to people who are deaf, hard of hearing, or speech disabled. Alaska Relay is available 24 hours a day, 365 days a year, with no restrictions on number of calls placed or length of calls. Alaska Relay provides state of-the-art technology, a full range of features, and highly trained professional communication assistants (CAs) to ensure that users are able to communicate easily and effectively – every time they place a relay call. This 24-hour relay service is provided at no cost to callers. Long distance calls will be billed accordingly.

Confidentiality and Ethics: Alaska Relay is strictly confidential. All calls will be kept private, and no records of any conversations will be maintained. CAs will not share information regarding the content of any relay calls. All calls and information are 100 percent confidential. For more information, call Alaska Relay Customer Service at 1-800-676-3777 or check out our website at: www.AlaskaRelay.com .

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