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Telemarketing

Under the Federal Telephone Consumer Protection Act and the New York State Telemarketing Consumer Fraud and Abuse Prevention Act, anyone making telephone sales calls to residential customers must identify the individual or business they represent and the purpose of the call. This information must be provided even if an automatic dialer is used. If a customer specifically asks not to be called again, the telemarketer must place that customer on a “do-not-call” list, which the telemarketer is required to maintain. Additionally, telemarketers are prohibited from making sales calls to any customers between the hours of 9 p.m. and 8 a.m. Telemarketers operating in New York must also register with the state if they are not registered or regulated by a state agency. separate consumer “Do-Not-Call” list for companies operating within the state. Once a consumer’s name appears on the State registry, which will be updated by the Consumer Protection Board at least on a quarterly basis, telemarketers will then have thirty days to remove the name from their call lists or be subject to a substantial fine. Under the New York State Do Not Call Registry Act, the state also maintains a

If you want to receive fewer unsolicited telephone sales calls from national companies, write to:

Telephone Preference Service Direct Marketing Assn., Inc. P.O. Box 9014 Farmingdale, NY 11735

Additionally, if you want to receive fewer unsolicited telephone sales calls from companies operating within the State of New York, call 1-800-NYS-1220, visit the Consumer Protection Board’s web site at www.dos.ny.gov/ consumer-protection or write to: New York State Consumer Protection Board 5 Empire State Plaza Albany, NY 12223 Companies are allowed to place calls to existing customers. However, the State Telephone Co. does not place calls to its customers to inform them about special promotions or products.

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Global Communications.