Cima, CA-2020

Table of Contents

Information Pages. . . . . . . . . . . . 1-40 Emergency & Non-Emergency Numbers . . . 1-2 Table Of Contents . . . . . . . . . . . . . . . . . . . . . . .3 Information, Assistance & Referral Numbers . . . . . . . . . . . . . . . . . . .4 How To Reach Us . . . . . . . . . . . . . . . . . . . . . . 5 Ponderosa Company Information To Establish New Service/Make Changes To Existing Account Consumer Rights Information . . . . . . . . . . . . . .6 Post-Disaster Consumer Protection Measures . . . . . . . . . . . . . . . 7-12 California LifeLine Program. . . . . . . . . . . . 13-15 Helpful Information . . . . . . . . . . . . . . . . . . 16-20 Monthly Rates For Basic Services To Establish Service

Products & Services Pages . . . 41-52 Products & Values for 2020 Using Your Services: Call Waiting Call Forwarding Three-Way Calling Anonymous Call Rejection Call Return Automatic Redial Priority Ringing

Selective Call Acceptance Selective Call Forwarding Selective Call Rejection Caller ID Centrex Anonymous Call Rejection Automatic Call Return

Number Changes Bills For Service Attachments To Directories & Telephones Recording Conversations Unlawful Wiretapping Public Telephones Rules, Regulations & Tariffs Helpful Information For Understanding Your Monthly Telephone Bill Description Of Taxes and Surcharges On Your Ponderosa Telephone Bill

Automatic Redial Call Forwarding Busy Call Forwarding Delayed Call Forwarding Remote Access to Call Forwarding Selective Call Forwarding Call Waiting Caller ID and Calling Name ID Call Trace Priority Ringing Caller ID Complete Blocking and Selective Blocking

California Relay Service . . . . . . . . . . . . . . 21-22 Notice To Subscribers. . . . . . . . . . . . . . . . . . .23 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Repair Service/Network Interface . . . . . . . . . .25 Three Convenient Ways To Pay Your Bill . . . .26 Call Before You Dig! Cable Locating . . . . . . .27 Important information On 9-1-1 & 6-1-1 Dialing . . . . . . . . . . . . . . . . .28 Long Distance Calling . . . . . . . . . . . . . . . .29-30 Ponderosa Long Distance. . . . . . . . . . . . . . . .30 California Cities - Area Codes. . . . . . . . . . 31-33 Area Codes & Time Zones . . . . . . . . . . . . . . .34 Some Area Codes Listed By State . . . . . . 35-37 International Calling. . . . . . . . . . . . . . . . . . 38-39 Ponderosa’s Mission Statement . . . . . . . . . . .40

Selective Call Acceptance Selective Call Rejection Speed Calling 8 and Speed Calling 30 Warm Line Three-Way Calling Community Pages . . . . . . . . . . . 53-56 Ponderosa Telephone, Celebrating Our Heritage . . . . . . . . . . . . . .53 Exploring The Mojave National Preserve . . . .54 National Do Not Call Registry . . . . . . . . . . . . .55 Calendar 2020-2021 . . . . . . . . . . . . . . . . . . . .56

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