Cima, CA-2016

How to Reach Us

Company Information General Company Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-682-1878 By Internet – send comments or questions to: . . . . . . . . . . . . . . . . . . . . . . . . customercare@goponderosa.com Visit our website for information at . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.goponderosa.com Payment Mailing Address: (Payment Only) Payment online Ponderosa http://www.goponderosa.com/billing.html P.O. Box 159 O’Neals, CA 93645 Mailing Address: (Business correspondence other than payment) Ponderosa P.O. Box 21 O’Neals, CA 93645 NOW ACCEPTING VISA, MASTERCARD, AUTOMATIC BANK DRAFT, CHECK. To Establish New Service and to Make Changes to Your Existing Account Contact your Customer Care Center: Residence & Business Orders & Billing Inquiries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-682-1878 Engineering Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-682-1878 Repair Service From Within our Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1-1 From Outside the Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-682-1878 Time of Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .928-3396 Telecommunications Relay Service (TRS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1-1 Directory Assistance For Numbers Within Your Local Calling Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1-1 For Numbers Outside Your Local Calling Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 + Area Code + 555-1212 * 800 Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 + 800 + 555-1212 Cable Locating Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-227-2600 Call Before You Dig! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .or 8-1-1 * These calls are handled by your Long Distance Carrier. If you don’t want to receive phone books in the future, call us to OPT OUT: 1-800-682-1878

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