Chillicothe2025

DOING BUSINESS WITH GLO FIBER

Protecting Your Privacy & Yourself

Annoyance Calls Free-of-charge options for handling annoy ance call problems remain available through Glo Fiber. For more details, please call 1-833-WANT-GLO (1-833-926-8456) . When you contact Glo Fiber, you will be re quired to sign an agreement to file a formal complaint against the annoying caller. A hold and trace will be placed on your line for a period of time. You will be required to keep track of the time and date of each annoying call, which would then be matched with the same time and date on the hold and trace. During this period of time, if you continue to receive annoying calls, you should contact your local law enforcement agency. We will provide the local law enforcement agency with information regarding the calls upon re quest and issuance of a subpoena.

Warning OHIO LAW provides under penalty of fine or imprisonment or both that: “No person shall, while communicating with any other person over a telephone, threaten to do bodily harm or use or ad dress to such other person any words or language of a lewd, lascivious, or inde cent character, nature, or connotation for the sole purpose of annoying such other person; nor shall any person telephone any other person repeatedly or cause any person to be telephoned repeatedly for the sole purpose of harassing or molest ing such other person or his family. Any use, communication, or act prohibited by this section may be deemed to have occurred or to have been committed at either the place at which the telephone call was made or was received. No person shall willfully refuse immediately to yield or relinquish the use of a party line to another person for the purpose of permitting such other person to report a fire or summon law enforcement agencies, ambulance service, medical, or other aid in case of emergency. No person shall ask for or re quest the use of a party line on the pretext that an emergency exists, knowing that no emergency exists. An “Emergency” is defined as a situation in which property or human life is in jeopardy and in which prompt summoning of aid is essential.” Glo Fiber is required by law to publish this notice.

Telephone Security 1. Don’t give out personal information if called about surveys, contests, subscrip tions, purchases or deliveries until the source of the call has been verified. Ask for a number they can be called back at and confirm with what is listed in the tele phone book. 2. Never give your name, address, or phone number to someone you don’t know. 3. Always give the impression you are not alone. If they ask for someone that isn’t there, say they can’t come to the phone and ask for a name and number. 4. When you first realize the caller is obscene or harassing, hang up immediately. Do not listen to them or show any type of emo tional response. Report continuing inci dents to Glo Fiber and local law enforce ment. Unlawful Wiretapping It is a crime under federal law for any per son (including a telephone subscriber) to wiretap or otherwise intercept a telephone call, unless that person has first obtained the consent of one of the parties actually participating in the call. Properly authorized law enforcement officers can engage in inter ceptions without the consent of either party when proceeding under court orders issued pursuant to applicable provisions of federal law. Under federal law, the penalty for illegal wiretapping can be imprisonment for five (5) years, a $250,000 fine (up to $500,000 for or ganizations), or both.

Fraudulent Calls For your protection, Glo Fiber is able to identify and investigate fraudulent calls. In tentionally obtaining telephone service by deception or other fraudulent means consti tutes “theft of service.” Violators, upon con viction, are subject to imprisonment for up to five (5) years and a fine up to $2,500. Penalty for Fraud: FEDERAL LAW makes the use of a telephone for the placing of ob scene, abusive or harassing telephone calls across state lines a federal crime punishable by a fine, imprisonment or both.

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Glo Fiber | June 2025 | www.glofiber.com