Central Texas TeleCommunications

CENTRAL TEXAS TELECOMMUNICATIONS

OCT 2024

CONNECTED TO THE COMMUNITY

INCLUDING LISTINGS FOR

Melvin Mercury Mullin Priddy Richland Springs

Bend Big Valley Brady Cherokee Doole/Millersview Eola Evant Goldthwaite Locker Lohn

Rochelle San Saba Star Voca

PROVIDING THE TECHNOLOGY TO MAKE SMART RURAL COMMUNITIES

Evant Area Code (254) All Other Area Codes (325)

EMERGENCY CALLS ONLY

TDD Users

After your call is answered, pressing a TDD key several times may help shorten the time necessary to respond to your call.

For Non-Emergency Calls, Consult the White Pages Listings

Ambulance - Ambulancia

Sheriff

Fire - Incendio

Poison - Veneno

Police - Policia

If you have a problem reaching an emergency number, dial "0" for the operator. Tell the operator the number you are trying to reach and/or the type of help you need. Also, be prepared to provide the number from which you are calling, the community name, and the street address.

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EMERGENCY NUMBERS

Automatic Number Identification: When an 800 or 900 number is dialed from your telephone, your telephone number may be transmitted to the company you have called and may be available to that company's representative before your call is answered. Cellular 911 Calls: When calling 9-1-1 on a cellular phone, be prepared to provide the following information: your name, cellular phone number, nature of the emergency, and the location of the incident. Please Note: Your call may be answered by a telephone company operator or a 9-1-1 dispatcher outside of your area. Privacy Considerations: The 9-1-1 emergency telephone number has been developed to quickly summon emergency service in a crisis situation. Callers should realize that when reporting an emergency by dialing 9-1-1, their telephone number (including non-published numbers) and their address may be automatically displayed on a viewing screen located at the 9-1-1 answering centers and that this call may also be recorded. This display of the calling number and address enables the emergency agency to quickly locate the caller even if the call is disrupted by the crisis. Callers who do not wish to have their telephone number displayed on the viewing screen should report an emergency by dialing the seven-digit telephone number of the appropriate emergency agency. For information about and referral to available health and human services and community organizations, please dial 2-1-1.

2

CUSTOMER GUIDE

Emergency Numbers ......................................................................................................................................................................... 1-2

Customer Guide .....................................................................................................................................................................................3

Numbers Of Interest .......................................................................................................................................................................... 4-6

10-Digit Dialing .......................................................................................................................................................................................7

Where To Reach Us ...............................................................................................................................................................................8

County Sheriff Offices ...........................................................................................................................................................................9

Local Calling .........................................................................................................................................................................................10

Long Distance ................................................................................................................................................................................. 11-14

International Dialing Codes .................................................................................................................................................................15

For Your Information ..................................................................................................................................................................... 16-21

Special Assistance ......................................................................................................................................................................... 22-23

Your Rights As A Customer (English & Español) ........................................................................................................................ 24-44

811 Call Before You Dig ......................................................................................................................................................................45

3

NUMBERS OF INTEREST

GOVERNMENT OFFICES – STATE

STATE GOVERNMENT INFORMATION: 512-463-0063 STATE OFFICES: Agriculture Commissioner Sid Miller P.O. Box 12847 Austin, TX 78711-2847 512-463-7476 1-800-835-5832 Attorney General Ken Paxton

Lt. Governor Dan Patrick

Capitol Station P.O. Box 12068 Austin, TX 78711-2068 512-463-0001 Railroad Commissioners Christi Craddick Chairman Railroad Commission of Texas P.O. Box 12967 Austin, TX 78711- 2967 512-463-7145 Jim Wright Commissioner Railroad Commission of Texas P.O. Box 12967 Austin, TX 78711-295 512-463-7144 Wayne Christian Commissioner Railroad Commission of Texas P.O. Box 12967 Austin, TX 78711- 2967 512-463-7131 Secretary Of State Jane Nelson P.O. Box 12887 Austin, TX 78711-2887 512-463-5555 STATE OFFICIALS: TEXAS SENATE Senator Charles Perry

300 W. 15th St. P.O. Box 12548 Austin, TX 78711-2548

512-463-2100 800-252-8011 Comptroller Glenn Hegar Texas Comptroller of Public Accounts 111 E. 17th St. P.O. Box 13528, Capitol Station Austin, TX 78711-3528 512-463-3034 1-800-531-5441 Governor Greg Abbott Office of the Governor P.O. Box 12428 Austin, TX 78711-2428 512-463-2000 1-800-843-5789 Land Commissioner

(District 28)

Dawn Buckingham 1700 Congress Ave. Austin, TX 78701 512-463-5001 1-800-998-4456

P.O. Box 12068 Capitol Station Austin, TX 78711 512-463-0128

(continued on next page)

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NUMBERS OF INTEREST

GOVERNMENT OFFICES – STATE

FEDERAL OFFICES: U.S. SENATE John Coryn 517 Hart Senate Office Bldg. Washington, DC 20510 202-224-2934

Senator Pete Flores P.O. Box 12068 Capitol Station Austin, TX 78711 512-463-0124 P.O. Box 12068 Capitol Station Austin, TX 78711 512-463-0125 TEXAS HOUSE OF REPRESENTATIVES: Rep. Brad Buckley Senator Donna Campbell

(District 24)

(District 25)

Ted Cruz 127A Russell Senate Office Bldg. Washington, DC 20510-4304 202-224-5922 U.S. HOUSE OF REPRESENTATIVES Pete Sessions (District 17) 2228 RHOB Washington, DC 20515 202-225-6105 (District 11) 1124 Longworth House Office Bldg. Washington, DC 20515 202-225-3605 August Pfluger

(District 54)

P.O. Box 2910 Austin, TX 78768 512-463-0684 Rep. Drew Darby P.O. Box 2910 Austin, TX 78768 512-463-0331

(District 72)

Rep. Shelby Slawson

(District 59)

P.O. Box 2910 Austin, TX 78768 512-463-0628

Public Utility Commission (PUC) P.O. Box 13326 Austin, TX 78711 1-888-782-8477 512-936-7000

Federal Communications Commission (FCC) 45 L Street NE Washington, DC 20554 1-888-225-5322

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NUMBERS OF INTEREST

State Agencies & Community Services... is a list of statewide numbers for a variety of community services. The publication of such numbers is not intended to be an endorsement of any service listed below.

CHILDREN SERVICES Child Find/Missing Children Hotline ...................1-800-843-5678 Children with a Disability (TEA) ...........................1-800-252-9668 Runaway Hotline .................................................1-800-786-2929 Safe Rider Program (Child Safety Seats)............1-800-252-8255 CRISIS SERVICES Texas Roadside Assistance................................1-800-525-5555 Elderly/Person with a Disability/Children Abuse (DHS) ......................1-800-252-5400 Missing Persons Clearinghouse .........................1-800-346-3243 Railroad Crossing Signals Malfunctions .............1-800-772-7677 Sexual Assault Hotline ........................................1-800-656-4673 San Angelo Emergency Corp. (Search & Rescue Team)..................................1-325-655-4777 Poison Center .....................................................1-800-222-1222 Suicide Hotline ....................................................1-800-273-8255 HEALTH SERVICES AIDS Hotline (Recorded Information)..................1-800-299-2437 Alzheimer's Information Referral.........................1-800-242-3399 American Diabetes Association ..........................1-800-342-2383 Arthritis Foundation.............................................1-800-442-6653 Cancer Information Service ................................1-800-227-2345 National Pesticide Information Center................1-800-858-7378 Texas Department of Assistive & Rehab Services .............................1-800-628-5115 Texas Commission on Drug & Alcohol Abuse....1-866-378-8440 Texas Department of Agriculture........................1-800-835-5832 Texas Department of Insurance (Complaints) ....1-800-252-3439 Texas Parks & Wildlife Department (General Information)........................................1-800-792-1112 Texas School for the Deaf ..................................1-800-332-3873 Texas State Board of Medical Examiners (Complaints) .....................................................1-800-201-9353 Tobacco Prevention Hotline ...............................1-800-784-8669

LEGAL SERVICES Child Support Enforcement ................................1-800-252-8014 FBI (Dallas) ..........................................................1-972-559-5000 Texas Veterans Land Board ...............................1-800-252-8387 State Bar of Texas Lawyer Referral Service.......1-800-252-9690 Secretary of State (Voters Registration/Elections Division) ...........1-800-252-8683 Treasury Department (Unclaimed Property) .......1-800-321-2274 Texas Board of Plumbing Examiners (Licensing) ........................................................1-800-845-6584 United States Internal Revenue Service (IRS) ....1-800-829-1040 US Secret Service (Waco)...................................1-254-741-0576 SOCIAL SERVICES Employee's Retirement System (General Information)........................................1-877-275-4377 Fair Housing Authority ........................................1-800-669-9777 Governor's Hotline ..............................................1-800-843-5789 Income Assistance, AFDC and Food Stamps ..................... 2-1-1 Texas Center of the Advancement of Literacy & Learning (TCALL) ............................1-800-441-7323 Teachers Retirement System (Pension Fund) ....1-800-223-8778 Texas Crime Stoppers ........................................1-800-252-8477 Texas Department of Aging ................................1-800-252-9240 Texas Education Agency and Disability Services .....................................1-800-252-9668 Texas Workforce Commission............................1-800-832-9394 Texas Workers' Compensation Commission (Injuries) .......................................1-800-252-7031

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The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022. In order for 988 to work in the 254 area code, 10-digit local dialing must first be implemented. If your area code is 254, you will need to change the way you dial local calls. WHAT WILL BE THE NEW DIALING PROCEDURE? To complete all local calls, you will now need to dial area code + telephone number. This applies to all calls within your area code that are currently dialed with seven digits. WHO WILL BE AFFECTED? Anyone with a telephone number within the 254 area code will need to make this change from 7-digit local dialing to 10-digit local dialing. WHEN WILL THE CHANGE BEGIN? Beginning April 24, 2021, you should begin dialing 10 digits (area code + telephone number) for all local calls. If you forget and dial just 7 digits, your call will still be completed. Beginning October 24, 2021, you must dial 10-digits (area code + telephone number) for all local calls. On and after this date, local calls dialed with only 7-digits may not be completed, and a recording will inform you that your call cannot be completed as dialed. You must hang up and dial again using the area code and 7-digit number. Beginning July 16, 2022, dialing "988" will route your call to National Suicide Prevention and Mental Health Crisis Lifeline. WHAT WILL YOU NEED TO DO? In addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers. Some examples are life safety systems or medical monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or burglar alarm and security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services and other similar functions. Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included. WHAT WILL REMAIN THE SAME? Your telephone number, including current area code, will not change. The price of a call, coverage area, or other rates and services will not change due to the dialing change. What is a local call now will remain a local call regardless of the number of digits dialed. You will continue to dial 1 + area code + telephone number for all long distance calls. You can still dial just three digits to reach 711 (relay services) and 911 (emergency services). Any 211, 311, 411, 511, 611, or 811 services available in your community can still be reached by dialing their three-digit codes. The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-TALK (8255). WHO MAY WE CONTACT WITH QUESTIONS? If you have any questions regarding information provided in this notice, please call Central Texas Telecommunications, Inc. 800 535-8904 or access centex.net for more information. You can also visit the FCC Website at https://www.fcc.gov/988-suicide and-crisis-lifeline . MANDATORY 10-DIGIT DIALING

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WHERE TO REACH US

"BEFORE DRILLING OR DIGGING, PLEASE CALL 1-800-535-8904"

BUSINESS OFFICE (Weekdays: 8:00 AM - 5:00 PM)

Toll Free............................................................................................................................................................................1-800-535-8904 Fax....................................................................................................................................................................................1-325-938-5319 Email ................................................................................................................................................................................. cttc@centex.net REPAIR SERVICE Toll Free............................................................................................................................................................................1-800-535-8904 Toll Free (All CTTC exchanges).........................................................................................................................................................6-1-1 DIRECTORY ASSISTANCE** Local And National Directory Assistance .......................................................................................................................................4-1-1 * Directory Assistance For Toll Free Numbers...................................................................................................................1-800-555-1212 * Dialing 0 (Zero) for the Operator or 4-1-1 for Directory Assistance, must be dialed from an unblocked telephone number. If your telephone number is blocked or private, you must dial *82 before dialing 0 (Zero) or 4-1-1 . ** Each direct dialed call to Directory Assistance will result in a $1.79 charge on your monthly invoice from CTTC. Operator Assistance dialing the phone number incurs an additional $2.25 charge on your monthly invoice.

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COUNTY SHERIFF OFFICES

FOR THE SURROUNDING COUNTIES IN OR NEAR THE CTTC SERVICE AREA (NON-EMERGENCY ONLY)

Brown County Sheriff's Office ............................................................................................................................................325-646-5510

Burnet County Sheriff's Office ............................................................................................................................................ 512-756-8080

Coleman County Sheriff's Office ........................................................................................................................................325-625-3506

Comanche County Sheriff's Office .................................................................................................................................... 325-356-7533

Concho County Sheriff's Office .......................................................................................................................................... 325-869-4941

Coryell County Sheriff's Office........................................................................................................................................... 254-865-7201

Hamilton County Sheriff's Office ....................................................................................................................................... 254-386-8128

Lampasas County Sheriff's Office ...................................................................................................................................... 512-556-8255

Llano County Sheriff's Office .............................................................................................................................................. 325-247-5767

Mason County Sheriff's Office............................................................................................................................................ 325-347-5252

McCulloch County Sheriff's Office .....................................................................................................................................325-597-0639

Menard County Sheriff's Office ..........................................................................................................................................325-396-4705

Mills County Sheriff's Office ...............................................................................................................................................325-648-2245

Runnels County Sheriff's Office.......................................................................................................................................... 325-365-2121

San Saba County Sheriff's Office ....................................................................................................................................... 325-372-5551

Tom Green County Sheriff's Office..................................................................................................................................... 325-655-8111

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OPTIONAL EXTENDED LOCAL CALLING PLANS When you purchase our optional extended local calling plan, you will extend your toll free calling area. For business subscribers, pay only $35.00 per month and for residential subscribers, pay only $15.00 per month. To subscribe, please call our business office at 1-800-535-8904. LOCAL CALLING

When subscribing you can call here toll free:*

You can call here,

If you live here:

toll free:*

Bend

San Saba

Locker, Cherokee, Richland Springs

Big Valley

Goldthwaite

Star, Mullin, Priddy

Cherokee

San Saba

Locker, Bend, Richland Springs

** Doole/Millersview

Brady, Lohn, Melvin

Mercury, Rochelle, Voca, San Angelo, Eden, Paint Rock

** Eola

San Angelo

Paint Rock, Eden, Rowena

** Evant

Star

Gatesville, Hamilton

Locker

San Saba

Bend, Cherokee, Richland Springs

** Lohn

Doole/Millersview, Melvin, Brady

Mercury, Rochelle, Voca

** Melvin

Brady, Doole/Millersview,

Mercury, Rochelle, Voca,

Lohn

Eden, Paint Rock

** Mercury

Rochelle, Brady

Voca, Melvin, Lohn, Doole/Millersview

Mullin

Goldthwaite

Big Valley, Star, Priddy

Priddy

Goldthwaite

Big Valley, Mullin, Star

Richland Springs

San Saba

Bend, Cherokee, Locker

** Rochelle

Brady, Mercury

Voca, Melvin, Lohn, Doole/Millersview

San Saba

Richland Springs, Bend, Locker, Cherokee

Star

Goldthwaite, Evant

Big Valley, Mullin, Priddy

** Voca

Brady

Mercury, Rochelle, Melvin, Doole/Millersview, Lohn

* Subject to the limitations as set forth in CTTC General Exchange Tariff. ** Only certain prefixes are eligible. Please contact the business office at 1-800-535-8904.

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For long distance calling, Texas is divided into geographic areas known as Local Access and Transport Areas (LATA) – within which the local telephone company provides local and long distance service in addition to providing access to the telecommunications network. LONG DISTANCE

Paris

Sherman

Cooper

Commerce

Bridgeport

FORT WORTH

DALLAS

Breckenridge

Grand Saline

Mineral Wells

Kaufman

Chandler

Eastland

Bullard

Athens

Stephenville

Corsicana

Hico

Evant Hamilton

Palestine

Perryton

Buffalo

Gatesville

Dalhart

AMARILLO

WICHITA FALLS

Littlefield

LUBBOCK

Texarkana

Denton

Seymour

Brownfield

DALLAS

LONGVIEW

ABILENE

Gladewater

Henderson

Cisco

Palestine

EL PASO

MIDLAND

Brownwood

WACO

SAN ANGELO

Pecos

HEARNE

Georgetown

BRYAN

BEAUMONT

AUSTIN

Alpine

Fredericksburg

Baytown

HOUSTON

Del Rio

SAN ANTONIO

Port Lavaca

Wingate

Coleman

Sterling City

Newburg Comanche

Robert Lee

Ballinger

Brownwood

Star

CORPUS CHRISTI

Laredo

San Angelo

Goldthwaite

Rockwood

Mertzon

San Saba

Christoval

Eden

Big Lake

Brady

Menard

Raymondville

Mason

Llano

BROWNSVILLE

Eldorado

London

Ozona

Kingsland

Sonora

Junction

Long distance service to points outside of your "home" LATA or service area to other LATAs is provided by the long distance carrier chosen by each subscriber. Rates for long distance calls outside of your service area or LATA are determined by the company providing the service. For more information regarding providers of long distance service, please call 1-800-535-8904.

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LONG DISTANCE

IMPORTANT All CTTC Exchanges All Long Distance Calls Can Be Dialed Direct Here's How: STATION-TO-STATION CALLS This is Not New , but it is still the fastest and easiest way to call long distance. Just dial 1 + the area code + the number. Example: Area Code Phone Number 1 + 325 + 835-4499 1 + calls go through at economical station-to-station rates. OPERATOR-ASSISTED CALLS * Person-to-Person, Calling Card, Collect, and Third Number Billing. You can dial these calls by dialing 0 + instead of 1 +. Just dial 0 (Zero) + area code + number for IntraLATA calls, or dial 00 + area code + number for InterLATA calls. The Operator will ask for the information to give your call special handling. While the Operator is talking with you, the call you have dialed is speeding through. It is a real time saver. Operator-Assisted call rates will apply.

TYPES OF LONG DISTANCE CALLS STATION-TO-STATION *

Direct Distance Dialed (DDD) calls are station-to-station calls. Call station-to-station if you'll talk with anyone who answers. Rates are lower than for person-to-person calls and charging begins when the telephone you've called is answered. PERSON-TO-PERSON * Call Person-to-Person when you wish to talk with a particular person or extension. Tell the Operator you wish to make a "person-to-person" call and give the area code for the city you want, the telephone number, and the name of the person you are calling. Rates are higher than for station-to-station calls. Charging starts when the conversation begins with the person you've called. COLLECT * You can call "collect" if the person or firm you're calling agrees to pay the charge. If you want to make a "collect" call, tell the Operator and give the area code for the city you want and the telephone number. CONFERENCE * You can talk with several people in different places at the same time. Dial Operator and tell him/her you wish to make a conference call. and to practically all the world's telephones. Some Mobile and Marine calls can be completed by dialing; others must be completed by the Operator. On overseas calls, dial Operator, ask for the Overseas Operator and give the name of the country you're calling. * Dialing 0 (Zero) for the Operator must be dialed from an unblocked telephone number. If your telephone number is blocked or private, you must dial *82 before dialing 0 (Zero). (continued on next page) MOBILE, MARINE, AND OVERSEAS SERVICE * You can make Local and Long Distance calls to automobiles, trucks, trains, aircraft, and boats equipped for telephone service

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LONG DISTANCE

INWARD WIDE AREA TELEPHONE SERVICE (WATS) Station-to-station Long distance calls may be made without charge to you to those customers who have Inward WATS. They offer this service to their customers calling from specific locations. Dial the access code plus Area Code 800 plus the special numbers of customers with this service. To reach Directory Assistance for Inward WATS, dial the Access Code plus Area Code 800 plus 555-1212. TIME AND CHARGES Customers, when placing calls, may request from the "Operator" the amount of time charged to the call and the costs associated with the call. BILL TO THE THIRD NUMBER Customers may place calls and transfer the charge to another telephone. This service requires "Operator" assistance. The call may be either station-to-station or person-to-person. CALLING CARD Calling Cards are available through your long distance carrier. For information, please call the business office. DIRECT DISTANCE DIALING With Direct Distance Dialing (DDD), you can dial your own station-to-station long distance calls. To make Direct Distance Dialing possible, the nation has been divided into more than 120 geographic areas. Each area has its own three-figure "Area Code."

If you do not know your desired area code, call the operator to receive it. If you need assistance in dialing direct, be sure to let the operator know that you are unable to complete a DDD Call in order to get the DDD Rate. If you have contracted with a company that provides you with international calling services, follow the dialing instructions they have provided you. The instructions listed below are commonly used to complete international calls. To place a direct-dial international call from an Easy Access Dialing location, dial: 011 + Country Code + 1 + City Code + local number To place an operator-assisted call, dial: 01 + Country Code + 1 + City Code + local number TO CALL MEXICO Most locations in Mexico can be reached by using the international dialing (011 +) instructions. For Example: 011 + Mexico Country Code (52) + 1 + City Code + Local Number

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Shown below are some examples of long distance rates from CTTC exchanges to other nearby cities or towns. These long distance rates are regulated by the Public Utilities Commission of Texas and were correct as of the date of completion of this directory. (All calls are lntraLATA calls.) LONG DISTANCE

Customer Dial Station-Station Day Rate First Minute DDD *

Operator Assisted calls All Days-All Hours

All Messages

First Min.

First Min.

Each Add'I Minute *

From

To

Station

Person

*

*

Bend 628

Llano

0.20 0.20 0.20 0.20 0.10 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.20 0.10 0.20 0.20 0.10 0.20 0.10

3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95 3.95

8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95

0.20 0.20 0.20 0.20 0.08 0.20 0.20 0.18 0.20 0.20 0.20 0.20 0.18 0.20 0.20 0.08 0.18 0.20 0.08 0.20 0.08

Brownwood

Big Valley 938

Brady

Brownwood

San Saba

Cherokee 622

Llano Brady

Doole/

Eden

Millersview 483

San Angelo Brownwood Paint Rock

Eola 469

Paint Rock

Eden

Brownwood

Miles

Evant 471

Hamilton Gatesville

Locker 623

Brownwood Goldthwaite San Angelo

Richland Springs

* Rates are subject to change.

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International Direct Distance Dialing - For station-to-station calls, dial 011 + number. For person-to-person, credit card, or collect calls, dial 01 + number. INTERNATIONAL DIALING CODES

Denmark............................. 45 Ecuador ............................ 593 Cuenca .................................. 7 Quito...................................... 2 Egypt................................... 20 Alexandria .............................3 Cairo ...................................... 2 El Salvador....................... 503 Fiji...................................... 679 Finland .............................. 358 Helsinki .................................. 9 France ................................33 Paris ......................................1 French Polynesia.............689 Germany, Federal Republic of......................... 49 Berlin ...................................30 Frankfurt .............................. 69 Greece ................................ 30 Athens ...............................210 Guatemala........................ 502 Guatemala City .....................2 Guyana .............................592 Georgetown ..........................2 Haiti................................... 509 Honduras .........................504 Hong Kong....................... 852 Hungary .............................. 36 Budapest ............................... 1 Gyor..................................... 96 Miskolc ................................ 46 Iceland .............................. 354 India ....................................91 Bombay ............................... 22 Calcutta ............................... 33 Madras ................................44 New Delhi............................ 11 Indonesia............................ 62 Jakarta................................. 21 Iran ...................................... 98 Tehran (Teheran) ................. 21 Iraq .................................... 964

Ireland............................... 353 Dublin ....................................1 Galway ................................91 Israel .................................972 Haifa ......................................4 Jerusalem .............................. 2 Tel Aviv-Jaffa ........................3 Italy .....................................39 Naples .................................81 Rome ..................................... 6 Venice.................................. 41 Japan .................................. 81 Tokyo..................................... 3 Yokohama ........................... 45 Kenya................................ 254 Nairobi ................................. 20 Korea, DPR of (North) ....850 Korea, Republic of (South)..82 Pusan ..................................51 Seoul .....................................2 Kuwait ..............................965 Liberia............................... 231 Luxembourg ....................352 Malaysia .............................60 Kuala Lumpur........................ 3 Mayotte ............................269 Mexico ................................ 52 Acapulco ...........................744 Cancun .............................. 998 Mexico City ......................... 55 Monaco ............................377 Netherlands .......................31 Amsterdam.......................... 20 Rotterdam ...........................10 The Hague........................... 70 Utrecht ................................30 Netherlands Antilles .......599 Curacao................................. 9 New Caledonia ................687 New Zealand...................... 64 Auckland ...............................9 Hamilton ................................ 7 Wellington .............................4

Nicaragua......................... 505 Managua ...............................2 Nigeria ..............................234 Norway ...............................47 Oslo .....................................22 Pakistan .............................92 Papua New Guinea .........675 Paraguay ..........................595 Asuncion .............................21 Peru ....................................51 Arequipa .............................. 54 Lima....................................... 1 Philippines .........................63 Manila .................................... 2 Poland ................................48 Gdansk ................................ 58 Krakow ................................12 Warsaw ...............................22 Portugal ............................ 351 Lisbon.................................... 1 Puerto Rico..................1+787 Russia ................................... 7 Moscow............................. 095 St. Petersburg............812,813 Saudi Arabia ....................966 Riyadh ...................................1 Senegal, Republic of ......221 Singapore, Republic of.....65 South Africa, Republic of ..27 Cape Town.......................... 21 Pretoria ................................ 12 Spain ................................... 34 Barcelona ............................93 Madrid .................................91 Sri Lanka ............................ 94 Kandy ....................................8 Suriname .......................... 597 Sweden............................... 46 Gothemburg ........................ 31 Stockholm ............................. 8

Switzerland ........................41 Berne ................................... 31 Geneva ................................22 Lucerne ...............................41 Zurich ..................................44 Syria .................................. 963 Damascus ...........................11 Taiwan ..............................886 Tainan.................................... 6 Taipei ..................................... 2 Thailand.............................. 66 Bangkok ................................ 2 Turkey................................. 90 Istanbul.......................212,216 Uganda .............................256 Ukraine .............................380 Kiev...................................... 44 United Arab Emirates .....971 Abu Dhabi .............................2 Ajman ....................................6 Al Ain ..................................... 3 Dubai ..................................... 4 Sharjah ..................................6 United Kingdom ................44 Birmingham (Eng.) ............121 Channel Islands ..............1481 Cardiff (Wales)................... 029 Edinburgh (Scot.) ..............131 Glasgow (Scot.)................. 141 Gloucester ....................... 1452 Liverpool............................ 151 London ................................20 Manchester .......................161 N. Ireland (Belfast) ..............28 Nottingham .......................115 United States....................... 1 Uruguay ............................ 598 Mercedes ..........................532 Montevideo ...........................2 Vatican City........................ 39 Venezuela........................... 58 Caracas .............................212 Valencia ............................. 241 Zambia ..............................260

Afghanistan........................ 93 American Samoa.............684 Andorra ............................376 Argentina............................ 54 Buenos Aires....................... 11 Australia .............................61 Sydney ..................................2 Austria ................................43 Vienna.................................... 1 Bahrain .............................973 Belgium ..............................32 Antwerp ................................. 3 Brussels................................. 2 Belize ................................501 Belize City .............................2 Bolivia ............................... 591 Cochabamba ........................4 La Paz ...................................2 Santa Cruz ............................3 Bosnia and Herzegovina ..................... 387 Sarajevo ..............................33 Brazil ................................... 55 Belo Horizonte ....................31 Rio de Janeiro..................... 21 Sao Paulo............................ 11 Canada .................................1 Chile .................................... 56 Santiago ................................2 Valparaiso............................ 32 China, People's Republic of......................... 86 Beijing (Peking) ...................10 Shanghai .............................21 Colombia ............................ 57 Bogota................................... 1 Costa Rica .......................506 Croatia .............................. 385 Zagreb ................................... 1 Cyprus ..............................357 Nicosia ................................22 Czech Republic ...............420 Prague ................................... 2

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FOR YOUR INFORMATION

Gatesville

190

Hamilton

183

84

281

(471)

Evant

183

190

Lampasas

Star

(948)

Lometa

(985)

Mullin

(628)

Priddy (966)

Bend

Cherokee (622)

Big

(938)

Valley

San Saba (372)

84

67

377

190

Goldthwaite Locker (623)

Springs (452)

Richland

Mercury (463)

Rochelle (243)

(239)

Voca

Brownwood

377

283

Brady

Millersview (483) Doole (483)

(344)

Lohn

Melvin (286)

CENTRAL TEXAS TELECOMMUNICATIONS

Eden

83

Paint Rock

87

San Angelo Eola (469)

Ballinger

67

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FOR YOUR INFORMATION

DIRECTORIES The primary purpose of this directory is to furnish you the names and numbers of telephone subscribers in this area. This helps you facilitate the use of telephone service. Addresses are not included in the directory except by customer request. The directory is not intended for use as a mailing guide. We make every effort to see that the directory is as accurate as possible. If you are aware of an error or a problem with the directory, please call the Business office at 1-800-535-8904. OUT OF TOWN DIRECTORIES Directories for other cities may be ordered by calling 1-800-792 2665. There is a charge for these directories. Major credit cards are accepted. NOTICE OF NUMBER DELIVERY OVER 800, 888, 877, AND OTHER TOLL FREE PREFIXES AND 900 SERVICES Per-line or per-call blocking does not prevent transmission of your telephone number when you call a company using an 800, 888, 877, other toll free prefix or 900 number. Therefore, your number may be available to that company's service representative before your call is answered. Also, if you have an unlisted number, it will appear on Caller ID unless you choose per-line or per-calling blocking.

ALTERNATE OPERATOR SERVICES (AOS) CTTC urges caution when using AOS companies. Consumers should be cautious before placing long distance or local calls away from home. Many telephones today are associated with alternate operator services or AOS companies. AOS companies resell telecommunications services and provide various forms of operator services, often at higher rates than other long distance companies providing operator services. They set their own rates, which the local telephone company has no control over. As a result, customers have been billed for calls at rates two or three times that of other long-distance companies. Often, customers are not aware of the charges before they place the calls. AOS companies provide services through negotiated contracts with hotels, hospitals, universities, and privately-owned pay phones in malls, restaurants, and convenience stores. AOS companies began as a result of deregulation in the telephone industry; their rates are not regulated by state and federal commissions.

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FOR YOUR INFORMATION

ALTERNATE OPERATOR SERVICES (AOS) cont. We are seeing a lot of customers with charges for calls that are twice that of other long-distance companies. Customers may not know that they are using an AOS company. As a result, customers are very upset and angry when they get their bill. Before placing a call, you should ask the operator the following questions: • Which operator service company are you with? Depending upon the information that is received, customers may ask the operator to complete the call, or ask to be connected to a different long-distance company. Customers should keep in mind that they can directly access a different long-distance company even if they are using a phone that's serviced by an AOS provider. To reach a different company, customers should dial the access number (for example 1010288 for AT&T, 1010333 for US SPRINT, 1010222 for MCI) followed by 0 and the number they're calling. If customers have questions regarding charges on their bill from AOS companies, they should call the number for the AOS company listed on their bill. Regulations require AOS companies to provide a toll-free number for inquiries. Unfortunately, CTTC does not have any control over these AOS companies. If customers have complaints, they should contact the AOS company. If the customer is not satisfied after contacting the AOS company, they should contact the Texas Public Utilities Commission. • What rates will I be charged? • How will I be billed for the call?

900 NUMBERS The use of 900 numbers has become more and more widespread lately, people are calling 900 numbers to apply for supposedly guaranteed credit cards, to find the "perfect dream date," to enter contests, claim prizes, etc. Many people are confusing 900 numbers with 800 numbers which are generally toll free. 900 numbers are not toll free . Most callers are unaware of the sometimes outrageous charges they are being billed when calling these numbers. The cost can range from 50 cents to more than $50 per minute. Most 900 ads and promotions state that there will be a charge for the calls. These disclaimers, however, are usually so small that they are rarely seen. Often times there is a large minimum charge when a 900 number is reached, regardless of how long one talks. Sometimes a caller is given other 900 numbers to call and some 900 promotions go so far as to encourage small children to call in (with parents' permission of course). While many 900 promotions are legitimate, we urge you to take precautions before calling a 900 number. Make sure you know how much you are being billed per minute and warn your children about calling these numbers. Due to cost and content, some customers may wish to have 900 numbers blocked. For more information about blocking 900 numbers, please call the CTTC business office at 1-800-535 8904 or 325-648-2237.

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FOR YOUR INFORMATION

BLOCKING OF PAY-PER-CALL INFORMATION SERVICES

Under certain circumstances, CTTC provides free blocking to Pay-per-call information services upon customer request. Pay per-call services include both 1-900 numbers and 976 numbers. You may order the blocking by calling the Business Office at 800-535-8904, or 648-2237. No service charge will be applied if block is requested at the time your service is connected. A non recurring service charge will apply to 900 & 976 changes made after initial application request. For billing disputes or inquiries, please call 1-800-535-8904. You have 60 days from the date of your bill to dispute a billing error. You have the right to withhold payment of the disputed charges during the billing error review. No collection activity for disputed charges will occur while the charges are under investigation. After investigation, if it is determined that the disputed charges are legitimate, the Information Provider may proceed with outside collections against your account. Your local and long distance service cannot be disconnected for nonpayment of 900 charges. Failure to pay legitimate 900 charges may result in involuntary blocking of your access to 900 services. Voluntary blocking of access to 900 services is available upon request from your local exchange carrier. STATEMENT OF BILLING RIGHTS FOR INTERSTATE PAY-PER-CALL SERVICES.

You should not be billed for pay-per-call services not offered in compliance with Federal laws and regulations. The enclosed consumer rights are provided under the Federal Telephone Disclosure and Dispute Resolution Act. If you orally communicate an allegation of a billing error via the toll free number on the 900 bill page, it will be considered sufficient notification of a billing error. The billing entity forfeits the amount of any telephone billed purchase (up to $50.00 per transaction) if it fails to comply with the stated billing error resolution requirements. RECORDING OF TELEPHONE CALLS If you hear a short "beep" tone on your telephone, it means that the person with whom you are talking is recording your conversation. This signal is provided for your protection. Use of a recorder without this signal is unlawful. If you do not want a record made of what you are saying, ask the person with whom you are talking to disconnect the recording machine. When he disconnects, you will no longer hear the "beep" tone. OWNERSHIP OF TELEPHONE NUMBERS The ownership of all telephone numbers is vested with CTTC, and CTTC reserves the right to change the telephone number or numbers of the subscriber's telephone station or stations, or the central office name associated with such number or numbers, or both, as the operation of the business may require.

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FOR YOUR INFORMATION

REFUSAL OF SERVICE CTTC may decline to serve an applicant until such applicant has complied with the state and municipal regulations and approved rules and regulations of CTTC on file with the Commission governing the service applied for or for the following reasons: 1. Applicant's facilities inadequate: If the applicant's installation or equipment is known to be hazardous or of such character that satisfactory service cannot be given, or 2. For indebtedness: If the applicant is indebted to any utility for the same kind of service as that applied for; provided however, that in the event the indebtedness of the applicant for service is in dispute, the applicant shall be served upon complying with the deposit requirement. 3. Refusal to make deposit: For refusal to make a deposit if applicant is required to make a deposit under these rules. BEWARE OF PHONE SCAMS Hundreds of people are cheated everyday by fraudulent sales callers who use high pressure tactics to get you to buy something. Beware of telephone callers who promise you a "free" trip, expensive accommodations, or gifts.

To protect you and your business from telemarketing fraud, remember these tips: 1. Be very cautious in giving out your credit card number over the phone. 2. Be careful if the caller says you must make the investment or agreement immediately. Ask for information to be sent to you. 3. Ask the salesperson for the name, address, and telephone number of the company, and the names and titles of its officers. 4. Check with the local Better Business Bureau or Consumer Protection Agency concerning the offer and the company. 5. Be wary of offers for free merchandise or prizes; the handling fees you pay for the gifts may be higher than their value. In summary: remember, an offer that sounds too good to be true probably is. Also, realize you are often better off saying a strong "no" or "not interested" to a pushy salesperson, than receiving hundreds of dollars worth of bills unknowingly charged to your account. NATIONAL DO-NOT-CALL REGISTRY The federal government and many states have created an opportunity for consumers to reduce unwanted telemarketing telephone calls. Consumers simply register with the National Do-Not-Call Registry by telephone at 1-888-382-1222. For TTY call 1-866-290-4236. You must call from the phone number you wish to register. You may also register by Internet at https:// www.donotcall.gov . Inclusion of your telephone number on the National Do-Not-Call Registry will be effective thirty one (31) days following your registration. As a result of consumers registering on the national list, telemarketers must remove the registered consumer's name and number from their calling lists and cease calling until the consumer requests their number be removed from the list or discontinues service. The National Do-Not-Call Registry is a free service to consumers. The Federal Communications Commission requires that this notice be provided to our customers on an annual basis.

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