Brazoria2024Telco

PREPAID LOCAL TELEPHONE SERVICE

BTEL offers Prepaid Local Telephone Service, or PLTS, which gives eligible customers an opportunity to manage outstanding telephone balances. PLTS is available as a one-time option for eligible custom ers. If you are a residential customer whose service has been sus pended or disconnected for non-payment of charges, and you have never received PLTS from BTEL, you can subscribe to PLTS. PLTS customers receive flat rate basic local telephone service with touch tone, access to 911, access to the company’s repair and busi ness services offices, a white pages directory listing or non-published service if requested, and toll blocking. The charges for these services will be at the company’s tariffed rates. Applicable surcharges or fees must also be paid. Normal service connection and restoral fees may apply. PLTS customers must make an advance payment for up to two months of PLTS service and any applicable service charges. Subsequent payments are billed one month in advance, and must be paid by the due date. PLTS does not include long distance calling, collect calling, access to directory assistance, or access to usage sensitive services such as call return, call trace, and auto redial. Other services provided by the company are not available to PLTS customers. PLTS service will be disconnected immediately without notice for vio lation of the PLTS requirements and the customer will not be eligible for PLTS service again with the company. A PLTS customer can return to basic telephone service when the customer has a zero balance on the PLTS account and has paid all outstanding debt owed to BTEL, including toll charges.

Eligible customers may subscribe to PLTS or obtain further information by contacting BTEL Business Office at (979) 798 2121 during normal business hours. A customer has the right to receive basic local telephone ser vice without entering PLTS if the custom er does not owe for basic local telephone charges.

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