Brazoria2023Telco

CUSTOMER INFORMATION

BTEL at Your Service www.btel.com

Local Directory There is an allowance of 3 calls per month at no charge. For all calls above the allowance, there is a charge of $1.25 per call. International Calls To reach an AT&T Directory Assistance Operator, dial 10102880. The customer will be charged an AT&T tariffed rate for the service.

BTEL serves the exchanges of 798 , 799 and 964 . If your phone num ber has any of these prefixes, the following information pages will pertain to you and your telephone service. Business Hours Mon. thru Fri. 8 a.m. till 5 p.m.

24 Hour Night Drop Our Location

Bill Payment Options Automatic Bank Draft

No need to send a check! With our convenient Auto Pay Option, your phone bill will be automatically drafted from your checking or savings account each month. Call our office to enroll. Internet Pay online with your checking account or credit card with SmartHub at www.btel.com . Look for the Silver SmartHub Logo in the upper right; this secure method of payment saves you time and allows you to view your bills online. You may also make payments using your bank or other bill payment service. Paperless We can also offer a paperless billing option where you can access your account info online – no longer a need for a physical statement to be mailed. Call our office & we’d be glad to set you up. Pay by Phone Use your check, credit card or check card to make a payment by phone. Call our office at (979) 798-2121 or 1-800-396-2910 option 1 or use our automated service by calling Secure Pay at 1-844-849-1514. By Mail A return envelope will be included in your monthly bill statement or you can address your payment to:

To pay bills, order new service, move or change service, or for information regard ing your bill: 314 WEST TEXAS STREET Our Number 798-2121 or 1-800-396-2910 Repair Number

798-4102 - BTEL 798-4638 - INET 798-5465 - VIDEO Time & Temperature 798-1212 Directory Assistance LOCAL INFORMATION - From the Following Numbers for the Following Numbers FROM 798, 799 AND 964 NUMBERS ONLY . . . . . . . . . . 411 LONG DISTANCE – Or Calls Outside Local Exchanges WITHIN 979 AREA CODE DIAL . . . . . . . . . . . . . . . . . . . . . . . . . . 1 + 979 + 555-1212 LONG DISTANCE OUTSIDE 979 AREA CODE DIAL . . . . . . . . . . . . . . . . . . . 1 + AREA CODE + 555-1212 Operator Services ASSISTANCE ON A CALL FROM 798, 799 AND 964 NUMBERS ONLY DIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0

BTEL P.O. Box 2008 Brazoria, TX 77422

Remember to include the bill payment stub and write your name on the check. In Person You may pay your bill in our office located at 314 West Texas Street in Brazoria, Texas. Our business office is open Monday-Friday 8 a.m. – 5 p.m.

Directory Assistance Charges LATA Directory, Texas Directory & Outside Texas Directory (See LATA Map Page 24)

Directory Assistance charges may vary between local telephone companies and long distance providers. We suggest that you contact your local company as well as your long distance provider to ascertain the rates for directory assistance within the LATA, in Texas, and for directory assistance outside the state.

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