Brazoria2021Telco

CUSTOM CALLING FEATURES

Call Waiting – Easy To Use! Alerts you to an incoming call while you’re on the phone. 1. Press the receiver button once to put your call on hold and take the second call. 2. Repeat to go back to the first call. Call Waiting Caller ID – Screen Your Calls! Allows you to see an incoming caller name and/or number while on another call. This will be displayed on your Caller ID Call Waiting equipment. Then you can decide whether to answer the call by press- ing the receiver button as with regular call waiting. Cancel Call Waiting – No Incoming Calls! Place a call and don’t worry about being interrupted with an incoming call. Before placing a call, dial *70 (1170 on rotary phone) and listen for dial tone. 1. Place your call. During a call, press receiver button, listen for dial tone, dial *70 (1170 on rotary phone). 1. Automatically reconnects you to existing call. Hang up and Call Waiting is reactivated. Distinctive Alert/Call Waiting – Don’t Miss Important Calls! Announces important callers with a special ring or call wait tone. 1. Press *61 (1161 on rotary phone) and follow instructions to add or remove up to 6 telephone numbers. Multi-Distinctive Ringing – Know Who a Call is For By Its Ring! Up to four telephone numbers can be assigned to a single line and each will have a special ringing tone. Call Hold – Hold That Call! Allows you to put any call in progress on hold. 1. Press the receiver button for ½ second and release to put your call on hold. Music On Hold – Don’t Make Them Sit in Silence! Let your callers listen to music provided by BTEL while on Call Wait, Call Hold or Three-Way. To Activate Music on Hold For Call Waiting: 1. Press the receiver button when notified of Call Waiting and your party on hold will hear “hold” music instead of silence. To Activate Music On Hold For Call Hold: 1. While on an active call, depress the receiver button for ½ second and release. You will hear three tones followed by a dial tone. The calling party will hear music instead of silence. 2. Press *24 (1124 on rotary phone). You will again hear three tones followed by a dial tone. The other party is now on hold. 3. Hang up the receiver. 4. To retrieve the held call, simply pick up the receiver.

To Activate Music On Hold For Three-Way Calling: 1. Establish your first call. Someone can call you or you can call them. 2. Depress the receiver button for ½ second and release. The first party will now be on hold and will hear music. You will hear three ring tones followed by a dial tone. 3. Dial the third party’s telephone number. 4. When the third party answers, depress the receiver button for ½ a second to complete the three-way call. 5. If you do not get an answer, depress the receiver button twice, each time for ½ second to return to your first call. Call Forwarding – Take Your Calls With You! Forward your calls to another number. You may still use your telephone to make outgoing calls but cannot answer incoming calls. Call forwarding must be set up and cancelled from your own telephone. To Set Up: 1. Press *72 (72 on rotary phone) and wait for second dial tone. 2. Dial the number where calls are to be forwarded. Forwarding is set up if the ringing telephone is answered. If no one answers or if the phone is busy, hang up and repeat steps to set up Call Forwarding automatically. 3. If you forward calls to a long-distance number, you, (not the caller) will be billed the long distance charges. To Cancel: 1. Press *73 (73 on rotary phone). Call Forwarding (No Answer/Busy) – Manage Your Calls! Automatically forwards your calls to another number. 1. You need to request a designated number to forward your calls, which will be established in the central office switch of the tele- phone company. This service will then be automatic. Selective Call Forwarding – Never Miss a Call! Allows you to select which calls you want to forward. Designate up to 6 “selected” phone numbers. 1. Press *63 (1163 on rotary phone) and follow instructions to set up or cancel call forward. Remote Call Forwarding! Activate: 1. Dial 979-799-2301 and enter your 10 digit phone number plus #. 2. Enter your 4 digit pin number. 3. Dial *72 to activate call forwarding. 4. Wait for dial tone, enter your 10 digit number to forward call to. De-activate: 1. Dial 979-799-2301 and enter your 10 digit phone number plus #. 2. Enter your 4 digit pin number. 3. Dial *73 to de-activate call forwarding.

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