Brandenburg2025Telco

LIFELINE / ROBOCALL PREVENTION STATEMENT

Brandenburg Telephone Company, Inc. Lifeline Service Offering Lifeline is a state and federal program that provides discounts to eligible low-income consumers to help ensure they have access to telephone and broadband services. Federal Lifeline offers a discount of up to $9.25 per month on a qualifying broadband service. Voice-only subscribers are eligible for a Federal Lifeline discount of up to $5.25. An additional state discount of $3.50 applies for those subscribers who qualify for Lifeline using a voice service. Only one discount may be applied per household. All voice services include unlimited local calling and subscribers may select the long distance calling plan of their choice. Unless technically unavailable, all Lifeline qualifying broadband services must be at or above 25 meg downstream / 3 meg upstream. All of our broadband services are unmetered. An individual must meet certain eligibility criteria, such as receiving: 1. Medicaid 5 . Veterans Pension Benefit Program 2. Supplemental Nutrition Assistance Program (SNAP) 6. Survivors Benefit Program 3. Federal Public Housing Assistance 4. Supplemental Security Income (SSI) A customer may also qualify if their household income is at or below 135 percent of the Federal Poverty Guidelines. Household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Enrollment in Lifeline requires that you continue to maintain eligibility by providing annual proof and recertification to the Lifeline Administrators. Customers can obtain information and/or apply for eligibility at https://www.lifelinesupport.org/ or by coming to any Brandenburg Telephone Company business office, or calling us at our Business Offices in Brandenburg ( 270-422-2121 ), Radcliff ( 270-351-4466 ), or Vine Grove ( 270-877-2113 ). Consumers who willfully make false statements in order to obtain benefit can be punished by fine or imprisonment or can be barred from the program. Brandenburg Telephone Company, Inc. Robocall Prevention Statement Brandenburg Telephone Company is participating in industry efforts to fight the onslaught of spam calls to our homes and businesses. As part of that effort, BTC has committed to working with other service providers to identify and stop these calls. We are also taking steps to prevent our own customers from generating this type of traffic by monitoring the network and enforcing prohibitions against such traffic, including suspension of service.

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Brandenburg Telephone Co.