Brandenburg2022Telco

LONG DISTANCE / 10 DIGIT DIALING

Long Distance Services We offer competitively priced long distance service at a simple, low flat rate 24 hours a day, 7 days a week. You can also choose one of our call plans to satisfy your specific needs. We have a full line of affordable long distance services available for your home or office - whatever you need, when you need it. • No fee to switch We’ve been your neighbors for years, and we promise to continue our quest to provide you quality telephone services with the support you deserve - now and in the future. Company Code Dialing To utilize the service of a carrier other than your “preselected” carrier, dial the seven digit code of the company you wish to use, and then dial the long distance number as you would normally. Some equal access long distance companies accept company code dialing without a previously arranged account. Some companies may require that you set up an account with them before you can use their code. Each long distance company can provide you with their seven digit access code (101XXXX). Directory Assistance • One bill for local and long distance • Local people you know and trust Local Requests -To request a local number, you may call 411 up to five (5) times, per billing cycle, free of charge. You may request two (2) local numbers, per call, at no additional charge. Six (6) or more calls for local requests are 20 cents per call. Long Distance, Nationwide - To request a long distance number, you would also call 411 . Long Distance number requests are 85 cents per requested number, per phone call. Charges do apply to requests for numbers which are not listed, non-published or which the Operator cannot find. Customers who have a disability, which prevents the use of a directo- ry, may apply for an exemption for local directory assistance charges. Contact a Brandenburg Telephone Co. Service Representative for infor- mation on this exemption. Toll-Free Service Dial 411 for ALL Directory Assistance. For 800 information dial 1-800-555-1212 .

Long Distance Calling You may access the long distance company you have selected by dialing 1 + or 0 + the area code and telephone number for long dis- tance calls. A list of long distance companies that are available to Brandenburg Telephone Company customers may be obtained by contacting our business office. Questions regarding these companies’ rates and services can be obtained by contacting the long distance companies directly. * Please note: Long distance calls billed in the Custer (536), Irvington (547, 668, 863), Clarkson (242, 396), Cloverport (788), Hardinsburg (580, 756) and McDaniels (257, 902) exchanges are billed on CENTRAL time. All other exchanges are billed on EASTERN time. Direct Dialed Long Distance Calls 1 + area code + 7-digit telephone number. These rates are usually lower than operator-assisted calls. 10 Digit Dialing in an Area Code Overlay What is an area code overlay? An overlay is the use of two area codes for the same geographical region. What is the dialing procedure? To complete local calls, the dialing procedure requires callers to dial area code + telephone number . This means that all calls in the 270/364 area code must be dialed using area code + telephone number . • The price of a call, coverage area, or other rates and services are not affected due to the overlay. • Local calls remain local regardless of the number of digits dialed. • Dial 1 + area code + telephone number for all long distance calls. • You can still dial just three digits to reach 911. • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits.

Kentucky Area Code Map

Brandenburg Telephone Long Distance offers a Toll- Free Service that is a convenient way for your

friends, family members, or customers to call you at your home or office anytime and charge the toll to your phone. Calls placed to your Toll-Free number will be billed based on BTLD’s appli- cable long distance rates.

502

859

606

270/364

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Brandenburg Telephone Co.