Brandenburg2021Telco

CALL ANSWERING / VOICEMAIL

Call Answering / Voicemail Call answering is easy to use. Options are available to allow your call- ers to leave messages for you when you are on and/or away from your phone. Simple detailed instructions for Call Answering will be provided to you by prompts after you have dialed the access number connecting you to your mail box. Listed below are those access numbers along with brief instructions. After voicemail is installed on your line, dial 270-396-1000, 270-547-1000, 270-877-1000, or 270-982-1000 to set up your pass- word and record your greeting. Use the number that is local to you. The original set up call must be made from your line. After you have set up your password you may call one of the access numbers from any touch tone phone to re-record your greeting, change your password, or retrieve your messages. Just follow the prompts after you dial the access number. The default password is 0000. If you hear “Stuttered Dial Tone”, that means you have new messages that you have not played. To hear these messages press “*98”. This will only work from your phone when you have unplayed messages. All other times you must dial the access numbers ( 270-396-1000, 270- 547-1000, 270-877-1000, or 270-982-1000 ) and follow the prompts.

You may turn your “Call Answering Service” ON & OFF by dialing the following codes: To turn ON Call Answering, press *92 To turn OFF Call Answering, press *93 If you have subscribed to the “Busy Call Forward Feature”, use the following codes to turn this service ON & OFF:

To turn ON Busy Call Forward Feature, press *90 To turn OFF Busy Call Forward Feature, press *91 Your 10 digit telephone number is your mail box number. Your password may be from 4 digits to 16 digits.

Stuttered Dial Tone sounds like a fast busy signal. This indicates you have a new message that you have not played. If you do not wish to hear your message at this time, you may dial any call using the stut- tered dial tone the same as you would a regular dial tone. Deleting messages that you do not need will conserve space in your mail box. You will not need further printed instructions if you listen to the prompts after you have dialed your mail box access number.

Brandenburg Telephone Company’s voicemail system has exciting new features and packages that customers can now choose from. These features include being able to receive voicemail messages as emails which give you the ability to listen to these messages on your computer. The features and packages are listed below:

Bronze

Silver

Gold

Platinum Package

Package

Package

Package

Call Answering

x

x x 1 1 x

x x 4 4 x x x x x x x x x x x x

x x 9 9 x x x x x x x x x x x x x

Email Notifications

Sub Mailbox

Associate Additional Phone Numbers

Phone Central Reply Feature Send Message

Forward Message

Auto Forward Message Remote Notification

Daily Notification Daily Schedules Specific Caller Special Events Distribution Lists

Outdial

Forward Multiple Numbers

For descriptions and further information regarding these features, go to our website www.bbtel.com or www.brandenburgtelecom.com or call one of our local offices. Brandenburg 270-422-2121 Elizabethtown 270-982-4466

Radcliff 270-351-4466 Vine Grove 270-877-2113

Hardinsburg 270-580-4466

Clarkson 270-396-4466

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Brandenburg Telephone Co.