Brandenburg, KY-2020 Overlay

TEN DIGIT DIALING / LIFELINE

10 Digit Dialing in an Area Code Overlay What is an area code overlay? An overlay is the use of two area codes for the same geographical region. What is the dialing procedure? To complete local calls, the dialing procedure requires callers to dial area code + telephone number . This means that all calls in the 270/364 area code must be dialed using area code + telephone number . • The price of a call, coverage area, or other rates and services are not affected due to the overlay.

502

859

Henderson

Owensboro

606

270/364

Paducah

Bowling Green

Hopkinsville

• Local calls remain local regardless of the number of digits dialed. • Dial 1 + area code + telephone number for all long distance calls. • You can still dial just three digits to reach 911. • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits. Who may you contact with questions? If you have any questions regarding information provided in this notice, please call Brandenburg Telephone Company at 270-422-2121, 270-351-4466, 270-580-4466, or 270-982-4466, or access the following websites for more information: www.bbtel.com or http://psc.ky.gov/. Brandenburg Telephone Company, Inc. Lifeline Service Offering As part of its service offerings, Brandenburg Telephone Company offers Lifeline to assist qualifying low-income individuals with the charges for their telephone or broadband service. This program is a federal benefit and is part of the Federal Universal Service Fund program instituted by the Federal Communications Commission (FCC) and overseen by the Universal Service Administration Company (USAC). The Lifeline discount may be applied to any residential local voice service or broadband service above 4 meg downstream / 1 meg upstream offered by Brandenburg Telephone, unless a higher speed is required by the FCC. The current discount provided under the Company’s Lifeline service is up to $12.75 per month for each month that the customer qualifies. The program is limited to one benefit per household consisting of either wireline or wireless service. An individual must meet certain eligibility criteria, such as receiving: 1. Medicaid 5 . Veterans Pension Benefit Program 2. Supplemental Nutrition Assistance Program (SNAP) 6. Survivors Benefit Program 3. Federal Public Housing Assistance 4. Supplemental Security Income (SSI) A customer may also qualify if their household income is at or below 135 percent of the Federal Poverty Guidelines. Household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Other terms and conditions apply. Supporting documentation of the above is required, and Lifeline recipients must annually recertify their eligibil- ity in order to avoid loss of Lifeline benefit. Similarly, as long as a qualified individual agrees to toll blocking, that individual is not required to pay a deposit prior to our service being offered. Conditions in our current Local Tariff filed with the Kentucky Public Service Commission also apply. A complete set of terms for this program is available at Brandenburg Telephone Company business offices in Brandenburg (270-422-2121), Radcliff (270-351-4466), or Vine Grove (270-877-2113). Customers can obtain information and/or apply for eligibility at https://nationalverifier. service-now.com/lifeline or by coming to any Brandenburg Telephone Company business office. You can also contact the Universal Service Administrative Company website at www.lifelinesupport.org or call USAC toll free at 1-888-641-8722 . Consumers who willfully make false statements in order to obtain benefit can be punished by fine or imprisonment or can be barred from the program.

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Brandenburg Telephone Co.