BigBend2023

Consumer Rights

For Additional Information on Telemarketing Please Reference Following Links Texas current rules and laws regarding tele marketing: https://www.puc.texas.gov/consumer/ phone/nocall.aspx FCC telemarketing rules and laws: https://transition.fcc.gov/cgb/policy/ Telemarketing-Rules.pdf Disclosure of Information If you submit information to the PUC, the infor mation will be disclosed to staff or authorized third-parties to assist the PUC in fulfilling its offi cial duties. The information will not be disclosed to other third parties, unless the PUC receives an Open Records Request and discloses the information pursuant to the “Open Records Act.” Upon your request, with few exceptions, you are entitled to be informed about the information that the PUC collects about you. Under the “Open Records Act” you are also entitled to receive and review this information. You are entitled to have the PUC correct any information about you in our possession that is incorrect. If you determine that the PUC has recorded information about you incorrectly, you may request a correction. Questions about this policy should be directed to staff.

Please provide your e-mail address when reg istering. This is exclusively for correspondence from the Public Utility Commission about the Texas “No Call Lists” program that will include: • Confirmation of your registration Your e-mail address will be used for absolutely no other purpose and will not be provided to third parties, unless required by law. For a list of commonly asked questions, please visit our Frequently Asked Questions page at: • Information for Consumers • www.texasnocall.com/consumer FAQTX.asp • Information for Telemarketers • Information about how telemarketers may subscribe to receive copies of the “No Call Lists” can be found at: http://www.texasnocall.com • To view information on the implementa tion of HB 472, reference Project #24376

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