Ardmore2023
A HISTORY OF CONNECTING YOU
For over 70 years, Ardmore Telephone Company has invested in local communities, helping connect those we serve, first with telephone service and now with fast, reliable high-speed internet. From the early days of pa y lines to today’s fiber-fast internet access, ATC continues its tradition of connecting you. Today, ATC serves more than 6,500 customers in Giles, Limestone, Lincoln and Madison counties with internet, security and voice services. Of the more than 14,000 locations ATC passes, we serve over 4,600 addresses with fiber-fast internet. best service in the communities we serve. With friendly, local customer service and access to supe ast internet that provides customers with online learning, telehealth, remote work and endless ente ainment oppo unities, ATC makes your telecommunications provider choice an easy one. HOW TO REACH US For telephone service, call from your home phone......................611 Residential or business ....................................................... 800-830-9946 For TDD users ...................................................800-548-2546 in Alabama or......................................................................... 800-848-0298 in Tennessee While the way we communicate has changed over the decades, one thing remains the same: ATC’s commitment to the very Ardmore, AL/TN ........................................................................ 256-423-2122 Minor Hill, TN............................................................................... 931-565-3500 McBurg, TN ...................................................................................931-732-3500 New Market, AL ......................................................................... 256-379-3500 Elkmont, AL ................................................................................. 256-423-2122 Emergency Repair Service Repair personnel are not normally scheduled for duty Saturdays, Sundays and holidays. In case of emergency due to health, medical reasons or essential business purposes, call the following: ...............................................256-423-2122 or 800-830-9946. For Assistance Operator assistance ................................................................................. Dial 0 (A service charge applies for operator assisted calls) Nationwide and Local Directory assistance .....................................411 For Repair Service (No charge to the calling pa y)
Paying your bill Bills can be paid by mail, online or in person at our office.
Office: Ardmore Telephone Company 30190 Ardmore Ave., Ardmore, AL 35739 By mail: P.O. Box 549, Ardmore, TN 38449
We accept bank dra s from any bank and payment by credit card.
Telephone bills are rendered monthly in advance for local service for a one-month period from the date of the bill, and for long-distance service for a one-month period preceding the date of the bill. Please return the bill stub with your payment if you opt to mail it in. If you do not have the bill stub, write your telephone number on the check or money order. You are entitled to a pa ial refund of your local service charge if your phone is out of service 48 hours or more and you are unable to make or receive calls and have notified ATC’s repair service. Upon notification to ATC’s business office, you will receive a credit on your next monthly bill for the amount of time your service was out of order. How to Contact ATC Office .............................................................................................. 256-423-2122 Toll free.......................................................................................... 800-830-9946
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