Ardmore2021

Pioneering Telecommunications for the 21st Century

Over the last 61 years, Ardmore Telephone Company has proven to be a pioneer in bringing telecommunications technology to our area. From the early days of party lines to today’s Internet access and calling features like Voice Mail and Caller ID, Ardmore Telephone Company continues its pioneering tradition of service. As we move into the next millennium, Ardmore Telephone Company will continue its tradition of bringing you state-of-the-art technology. By following our own path, we believe we have set the pace in the telecommunications industry. And your continued investment in Ardmore Telephone Company helps us keep the modern telecom- munications idea alive and maintain our position as a pioneer in this industry. How to Reach Us For Telephone Service Call from your home phone (landline) .................. 611 For your home.........256-423-2131 or 256-379-3232 or ......................................................1-800-830-9946 For your business .. .256-423-2131 or 256-379-3232 or ......................................................1-800-830-9946 For TDD users .............. 1-800-548-2546 in Alabama or ................................ 1-800-848-0298 in Tennessee In the event service is interrupted due to malfunction of telephone company equipment and not by the neg- ligence or willful act of the customer, and it remains out of order for more than 48 consecutive hours after being reported and access is made available for repairs, appropriate adjustments shall be made to the customer’s bill upon request. For Repair Service (No charge to the calling party) Ardmore, AL and TN..................................... .256-423-2122 Minor Hill, TN................................................. 931-565-3500 McBurg, TN ................................................... 931-732-3500 New Market, AL............................................. 256-379-3500 Elkmont, AL.................................................... 256-423-2122 Emergency Repair Service Repair personnel are not normally scheduled for duty on Saturdays, Sundays and holidays. In cases of emergency due to health, medical reasons, or essential business pur- poses, call the following: 256-423-2122 or 1-800-830-9946 For Assistance Operator assistance .................................................Dial “0” (A service charge applies for operator assistance calls) Nationwide and Local Directory assistance .............. 1-411

Payment of Bills Bills can be paid by mail, online or in person at: • Ardmore Telephone Company 30190 Ardmore Ave., Ardmore, AL 35739 Mailing: P.O. Box 549, Ardmore, TN 38449

We accept bank drafts on any bank and payment by credit card.

Telephone bills are rendered monthly in advance for local service for a one-month period from the date of the bill, and for long-distance service for a one-month period preceding the date of the bill. Please return the bill stub with your payment. If you do not have the bill stub, write your telephone number on the check or money order. You are entitled to a partial refund of your local service charge if your phone is out of service 48 hours or more, and you are unable to make or receive calls, and have notified ATC’s repair service. Upon notification to ATC’s business office, you will receive a credit on your next monthly bill for the amount of time your service was out of order. How To Contact ATC Office ....................................................................... 256-423-2122 Toll Free ................................................................1-800-830-9946

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