Ardmore2021

Statement of Non-Discrimination

Statement of Non-Discrimination Ardmore Telephone Company is the recipient of Federal financial assistance from the U.S. Department of Agriculture (USDA). The USDA prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with dis- abilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, or call toll-free (866) 632-9992 (voice) or (800) 877-8339 (TDD) or (866) 377-8642 (relay voice users). USDA is an equal opportunity provider and employer. Federal Government Required Notice to All Customers of Ardmore Telephone Company Ardmore Telephone Company is a designated “Eligible Telecommunications Carrier” for their service area, for universal service purposes. The goal of universal services is to provide all citizens access to essential telecommunications services. This telephone service includes access to: • Single party touch tone residential and business service • Long Distance Carriers • Emergency Services • Operator Services Use of these services result in added charges in most cases. In addition, Ardmore Telephone Company provides one copy of its annual local directory without charge. Ardmore Telephone Company offers qualified customers Lifeline Service. If you are a low income customer you may qualify for the Lifeline Program. This means you may receive a monthly discount for your basic phone charges. This service also includes a discount for line connection charges and free toll blocking for qualifying customers. Please contact Ardmore Telephone Company toll free at 1-800-830-9946 if you have any questions. This notice is required by the federal government. • Directory Assistance • Telecommunications Relay Services • Other services designed for persons with disabilities • Toll Blocking Ardmore Telephone Company knows how important personal privacy is to its members, so we treat as confidential certain information we have about you. A recent change in federal law pertaining to telecommunications companies applies to our use and disclosure of that information. To what kind of information are we referring? This information, called “Customer Proprietary Network Information” or “CPNI,” is information we acquire in the course of providing service to you. It includes the calling features, options, and plans to which you subscribe, billing information, and the identity of the long distance carrier you have chosen. You have the right, and we have the duty under federal law, to preserve the confidentiality of this information. How is this information used now and how might it be used? We use this information today to market features, options and calling plans relating to the service you currently are receiving from us. It is never released to outside companies. If you consent, this information may be shared with our affiliates so they can market their telecom- munications services to you. What do I need to do to give my consent? No action on your part is necessary unless you wish to restrict Ardmore Telephone Company from sharing this information with its affiliated companies. If you wish to deny the use of your CPNI, please dial 256-423-2131 or 1-800-830-9946 to reach your local business office or send an e-mail to cpni@ardmore.net with your request within 30 days of receipt of this notice. Your approval or denial will remain valid until you advise us otherwise. How will this affect services I currently am receiving? Whatever you decide will not affect the provision of any service to which you currently subscribe. However, denying the use of your CPNI may render you unable to receive information from Ardmore Telephone Company and its affiliates about new or revised products and services, new technologies, promotions, and service packages that might be of special interest to you. We look forward to being able to serve you more efficiently in the future. Customer Proprietary Network Information Special Notice Regarding Your Account Information

www.ardmore.net PO Box 549 • Ardmore, TN 38449

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