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CALL WAITING For customers in the Kirkwood, Pioneer, Volcano and West Point exchanges: This feature lets you know someone else is attempting to call the telephone line you are using. You will be signaled by a beep tone; this beep tone will be repeated every 10 seconds until it is acknowledged. The party calling will only hear normal ringing. How To Use Call Waiting: If you hear the beep tone while you are using your telephone, please proceed with the following: 1. If you wish to answer the second caller, press and release the switchhook (Re ceiver Button) quickly. The first call will be placed on “hold” and you will be automatically connected to the second caller. 2. In order to return to the first call, press and release the switchhook (Receiver But ton) quickly. You can switch back and forth between calls as often as you choose. How To Cancel Call Waiting: 1. Before placing a call, press 70# . 2. Wait for the dial tone. 3. Dial the number you wish to call. Call waiting will be canceled for the duration of the call and will be automatically restored when the call is completed.

6. To remove either call, ask one person to hang up. You can then continue the conversation with the remaining person. 7. When you hang up, all calls are disconnected. REVERTING CALLS (Ringing extension connected to your line) To ring extensions connected to your line, please do the following: 1. Dial your telephone number. (You will hear a fast busy tone.) 2. Promptly replace the handset on your telephone. 3. Your telephone as well as all extensions will begin ringing. 4. When one of the telephones connected to your line is answered, the ringing will stop. 5. Remove handset from telephone and begin conversation. CALLER ID The power of your telephone now belongs to you. Know who’s calling before you pick up the phone. With Caller ID service and a Caller ID display unit, you can iden tify the caller before answering the call. CALLER ID BLOCKING Your telephone number may be displayed to the person or business you are calling if they have Caller ID service and a display unit. There are two free blocking options available: complete blocking or selective blocking. Complete blocking will prevent your telephone number from being shown to the party you are calling. Should you wish to transmit your number you can press *82 (or dial 1182 from a rotary dial tele phone) before each call. Selective blocking will transmit your telephone number to the party you are calling if they subscribe to Caller ID service and have a display unit. In those cases where you do not want to transmit your telephone number, you can press *67 (or dial 1167 from a rotary dial telephone) before each call. Blocking will not work for calls to 911 , 800 , 888 , and 900 services. For more information about Caller ID Blocking, please call 209-296-7502 or 888-8VOLCANO (888-886-5226) .

THREE WAY CALLING How To Use Three-Way Calling: 1. The first call on your line can be incoming (someone called you) or you can call the first person. 2. To add another person to the conversation, simply push down the receiver but ton (or switchhook) to put your first call on hold. 3. When you hear the dial tone, dial the telephone number of the person you wish to add to the conversation. 4. You may wait until that person answers and talk with them privately for a while, or you may bring your first call back into the conversation even while the second phone is ringing. 5. Just push down the receiver button after you have dialed the second number, or after they answer to get your first call back on the line. Now all three parties are on the line at the same time.

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